iMEP Program Coordinator at Duke University

Posted in Other 7 days ago.

Location: Durham, North Carolina

Job Description:

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Occupational Summary:

This Program Coordinator pos ition for the International Masterof Environmental Policy (iMEP) program - which is based primarily at DukeKunshan University (DKU) in Kunshan, China - is located on the Duke University(Durham, USA) campus in the Nic holas School of the Environment (NSOE). iMEP isa joint degree program be tween the Nicholas School of the Environment (NSOE) andthe Sanford School of Public Policy (SSPP). The iMEP Program Coordinatorprimarily manages the Duke-based activities related to iMEP and anenvironmental research center at DKU. A key element of these activities is therotation of iMEP students to Duke for one semester of classes and enrichmentevents. The P rogram Coordinator acts as the point person in Durham to provideadminist rative support to faculty, staff and students related to the DKU iMEPpro gram and the environmental research center. The position works closely w ith theFaculty Lead of the iMEP program at Duke and reports to the Registrar and Associate Director of StudentAdministration & Advisin g at NSOE.

T he Program Coordinator is the lead person on all routineprogram activiti es, student services and program logistics while iMEP studentsare in the US, as well as leading pre-arrival student services, including thoserel ating to immigration and visa services, while they are at DKU. The Progr amCoordinator is also the lead person on admissions, pre-departure prepa ration,and advising on DKU courses for Duke graduate students participat ing in theexchange semester at DKU. In addition, the Program Coordinator will collaboratewith the iMEP FacultyLead and DKU-based colleagues to identify opportunitiesto improve the program and help initiate the chang es necessary to realize theseopportunities. The Program Coordinator assi sts with marketing and recruitmentfor the iMEP program, and helps manage the admissions review process incollaboration with the iMEP Faculty lea d and the DKU-based DGS, programDirector, and Program Coordinator. Becau se the program and center continue togrow in experience and reputation b oth in China and globally, the ProgramCoordinator will support a wide va riety of activities to promote the programand center in the US and inter nationally. The position requires effectivecommunication across all stak eholders at Duke Kunshan and Duke University toensure the program's succ ess. The Program Coordinator will act as the gatekeeperof Duke standards for the program to ensure consistency between the Duke andDKU campuses, including through consistently liaising with NSOE and SSPP staff,facult y and leadership. This role involves supporting the faculty and staff at DKU with policy-making decisions for the program, and facilitating coord inationbetween DKU and Duke University with regard to policies. The posi tion mayrequire some travel, and required flexibility with traveling and working hours.Some virtual meetings during the early mornings and mid-e venings will benecessary given time-zone differences between China and t he United States.

Work P erformed

A detailed description of functional areas and tasks follows:


Student Services

· Coordinate student exchange between Duke Kunshan and NSOE/SSPPbe foreand during the semester that iMEP students spend at Duke in Durham, which includes managing visa applications, arranging housing and otheron boarding support, and providing student services;

· C ommunicate regularly with iMEP students at DKU prior to theirstudy abroa d semester to orient them to the pre-departure process andregistration i n Duke courses;

· Recruit for and coordinate student exchange of NSOE/SSPPgraduate students (non-iMEP students, including MEM , MF, MPP, and MIDP) to theDKU campus for one semester study away, inclu ding helping to cultivate interestamong Duke-based students, reviewing a pplications, pre-departure orientationand support, and academic advising support;

· Coordinatecourse offerings and registrat ion for semesterswhen iMEP students are in residence on the Durham Duke campus and manage coursescheduling in collaboration with the NSOE/SSPP R egistrars;

· Advise students on course offerings and meeting graduationrequirements;

· Design, plan and ex ecute iMEP student orientation activitiesat the start of each cohort's r esidence at the Duke campus to encourage astrong attachment to Duke Univ ersity;

· Plan and implement social events and field trips during theDuke semester with a focus on enhancing sense of communi ty and developingstudents' social and professional skills;

· Work closely with SSPP and NSOE Student Services staff tocoordin ate services for Durham-based iMEP students;

· Work w ith a variety of departments at Duke University andconnect students with appropriate staff members and on-campus resources,including but not lim ited to research and library support, writing and languagesupport, acade mic integrity support, career mentoring, and mental healthreporting, cou nseling and support.

· Serve as a clearinghouse for p rovidingacademic andprofessional counseling where possible and directin g students to otherappropriate resources and individuals at Duke where n ecessary;

· Assist the iMEP Masters Project (MP) Cour se Instructor withmonitoring/organizing the 2nd year iMEP Masters Projec t (MP) process while iMEPstudents are at Duke;

· Mana ge a listserv to facilitate communication with the iMEPstudents while th ey are at Duke;

· Work with DKU-iMEP and NSOE/SSPP ca reer service departments tofacilitate iMEP student access to career serv ice events and resources;

· Assist iMEP students elig ible for financial aid with financialaid packages, by connecting student s with the financial aid directors in SSPPor NSOE (also perform this fun ction withNSOE/SSPP graduate studentsstudyingat DKU).

Recruitment and Marketing

· Manage strategy for U.S. based marketing and recruitmenteffo rts in conjunction with the iMEP staff at DKU, the DKU Global Recruitmen tOffice, and the NSOE/SSPP recruitment teams;

· Work with DKU-based colleagues on broader recruitment effortsoutside the U.S . and focusing on international (eg: non-Chinese) applicantpools;

· Build iMEPs brand and follower base through marketing ef fortsand social media;

· Produce marketing materials from the Duke side and support theproduction of materials on the DKU si de, including print materials, socialmedia outreach, campus posters, ema il campaigns, and other media asappropriate;

· Manage iMEP social media channels (Facebook, Instagram, andLinked In) in conju nction with the iMEP Communications Assistant at Duke andthe iMEP staff at DKU;

· Produce regular news and information that c an be published onthe DKU website and other platforms in conjunction wit h student workers at Dukeand iMEP staff at DKU;

· Edi t English language articles or website pages produced atDKU;

p>·Support iMEP Faculty Lead with logistics forrecruitment-relate d events and travel;

· Attend on-campus or local rec ruitment events with DKU GlobalRecruitment team.


· Assist in managing the admissions review process inconjuncti on with the program coordinator at DKU, including applicant data,prepari ng applications for review, and the review committee process;

· Serve on the admissions review committee;

· Support applicant management and recruitment throughcommunications wit h prospective students from their initial inquiry toparticipation in iME P.

Faculty Support

· Work closely with DKU, SSPP and NSOE faculty, supporting themin efforts to provide a world-class educational experience for iMEP studen ts;

· Coordinate effectively with the iMEP Faculty Le ad to ensurethat faculty teaching in the program receive top-quality ass istance at DukeUniversity;

· Manage financial accoun ting for iMEP Faculty Lead;

· Help coordinate faculty visits between Duke and DKU.

Ad ministrative Support

· Work with the cen tral Duke, NSOE, SSPP and Duke KunshanRegistrars to ensure timely and ac curate transmission of registration-relateddata such as course schedules , enrollments and grades, MP submission andlibrary publication, graduati on processes and records, and to resolvediscrepancies;

· Manage the approvalprocess for new courserequests for theDKU and D uke campuses;

· Manage graduation clearance for iMEP students;

· Collect and maintain student data and pre pare reports whenneeded, including for program assessments required by D uke for accreditationand review;

· When possible and applicable,hire, supervise and manage iMEPinterns and student workers b ased at Duke in all aspects of their work,including assignment of respon sibilities;

· Help collect and manage data on alumni professional placementsand outcomes;

· Manage budget for Durham-based iMEP student-relatedactivities, recruitment activities , and miscellaneous expenses;

· Facilitate coordinati on between the faculty and staff at DKUwith policy-making decisions for the program;

· Maintain iMEP sections of the NSOE and SSPP bulletins andannual reports;

· Assist with the facilitation of MOU negotiations and draftingbetween iMEP, NSOE, SSPP, and other applicable Duke departments;

· Support SACS Assessment in conjunction with iMEP Faculty Lead;

· Assist DKU staff with iMEP-sponsored Executive Educationprograms as time allows.

· Support diversity, inclusion, and equity i nitiatives.

· Support NSOE student services events i ncluding admitted students'weekend, recruitment, Masters Project symposi a, graduation. Engage in teammeetings, retreats.

The above statements describe the general nature and le vel ofwork being performed by individuals assigned to this classificatio n. This isnot intended to be an exhaustive list of all responsibilities and dutiesrequired of personnel so classified.

Preferred Experience:

Two to five years of experience in education or programadministration, with background in student services or student counseling a plus.Experience working with students is strongly preferred.

Preferred Skills:


· Excellent written and oral communications skills

· Excellent organizational and time managemen t skills

· Strong computer skills including Microsoft Office Word, Excel,PowerPoint and Outlook

· Experien ce with SAP R/3, DukeHub, PeopleSoft, Sakai,Qualtrics, other Duke system s/applications a plus

· Demonstrated experience worki ng with students and faculty ispreferred. Higher education experience is a plus.

· Cross-cultural experience(s) a plus

· Excellent analytical and budget skills

· Superior customer service skills

Preferred Qualities/Attributes:

· A high level of maturity and confide nce

· Excellent follow-through on task completion, in cluding duringinstances of limited supervision

· Abil ity to interact professionally with faculty and universityleaders across a comprehensive set of program matters

· Ability to represent the program professionally andeffectively in internal meetings and select externally facing forums

· Willingness to eagerly and collegially participate in a widerange of iMEP program task s and activities, including some which are notincluded directly in this job description

· Ability to quickly develop a compre hensive and detailed knowledgebaseon program characteristics, and to con sistently remain up-to-date and preparedto answer questions on these iss ues

· Ability and willingness to discern and meet the needs ofstudents

· Ability to establish interpersona l rapport and relate to individualsfrom a wide range of backgrounds and cultures

· Strong cross-cultural communications skill s and sensitivity

· Willingness to learn to engage ef fectively with elements ofChinese professional and educational culture, and ability to work effectivelywith DKU-based colleagues

· Ability to function well in a team

· Ability to handle multiple priorities in an independent manner

· Outstanding attention to details

· Ability t o learn quickly and a strong entrepreneurial spirit

Minimum Qualifications


Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.


Work requires one year of experience in program administration or OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.