Posted in Other 7 days ago.

Location: Durham, North Carolina

Job Description:

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Scope of Responsibilities

Direct and coordinate all Human Resource activities within Student Affairs in accordance with University objectives as outlined by the central University Human Resource Office and the Senior Administration of Student Affairs. The position works extensively with representatives from the Provost's Office, various central Human Resource services units (including, but not limited to: Staff & Labor Relations, Rewards and Recognition, Learning and Organization Development, Personal Assistance Services), Corporate Payroll Services, the Office of Institutional Equity and other administrative offices as necessary. Duties include employee and labor relation functions; recruitment, placement, counseling and termination of employees; job/position classifications and salary administration to budget, keeping abreast of diversity, equity and inclusion trends, and interpretation of personnel policies.

Work Performed %

Serve as a resource to managers about employee relations issues, including employee and labor relations; complaints and/or grievances; proactively guide recommendations about personnel actions. Represent Student Affairs at grievance hearings, dismissal conferences and arbitration. Resource for managers and contact for stewards/union during routine discussion; discuss interpretations of labor contracts and personnel policy.


Provide guidance to departmental management about: pay issues; job/position classification requests; manage the annual performance appraisal process. Communicate to hiring managers the recommended position (re)classification outcomes by the University, the Provost office, and the Executive Director of Finance & Administration for Student Affairs.


Advise and assist managers with recruitment, screening and interviewing of applicants for departmental positions; closely collaborate with the Payroll Team's facilitation of systems/processes related to employee hiring/termination/status changes. Provide guidance on selection and placement of employees in positions to achieve departmental and divisional objectives.


Assist the Student Affairs training director and professional development efforts around: divisional training needs; professional development programming; new employee orientation; annual staff awards; and labor relations training for supervisors and managers in bargaining unit areas. Develop innovative and dynamic practices to recruit, retain and promote diversity; implement initiatives to support an inclusive culture.


Interpret personnel policy and labor contracts to ensure management practices are fair and consistent. Administer union contracts and participate in union negotiations when appropriate. Advise senior administration about the impact of policy or procedure changes that could impact the workforce. Assure compliance with other university reporting requirements such as sexual misconduct training, conflict of interest and related policies; ensure departmental compliance with University, State and Federal requirements.


In collaboration with the Finance and Administration team, effectively manage the compensation budget, salary planning and annual merit processes. Ensure the Division is accurately tracking and reporting compensation budget to actuals in Student Affairs people-related categories. Participate in staff planning representing the compensation and position aspects of staffing and management. Prepare reports and analyses reflecting progress, adverse trends with appropriate recommendations or conclusions; review and maintenance of appropriate personnel records, including organization charts.


General Qualifications

  • Requires communications and organizational skills generally acquired through a bachelor's degree and at least 5 years of progressively increasing experience in the field of Human Resources.

Departmental Preferences

  • Experience with Labor Relations, in a university setting is preferred.

  • Master's degree in a related field and prior college and university experience strongly preferred.

Specific Skills and Competencies

    A commitment to creating an accessible, supportive environment and an employee experience that recognizes diversity and cultural competence as integral components of organizational excellence. Ability to maintain a positive labor/management relationship while maintaining trust and minimizing conflict.
  • Excellent organization skills and the ability to manage multiple projects/cases within established guidelines; (e.g. ability to manage complex situations, evaluate liability and risk concerns, handle multiple concurrent responsibilities and apply ethical standards to work);
  • Knowledge/experience of staff diversity recruitment, onboarding and retention practices;Strong communication skills - verbal, written and interpersonal;Ability to work independently and as a member of a team, with a commitment to collaboration; (e.g., skills and attitudes required of a leader, whether it be a positional leader or member of a team as well as ability to develop and sustain strong working relationships with faculty, students and staff);Ability to work under pressure with tact and sensitivity when dealing with employee issues and concerns, as well as people of varying experience levels; (e.g. ability to create learning environments that are enriched with diverse views and people);Discrete; possess good judgement with the ability to navigate competing priorities.
Minimum Qualifications


Work requires a general business or personnel background generally equivalent to a bachelor's degree in a related field.


Work requires five years of business and/or administrative experience, with exposure to human resources activities, to acquire knowledge of human resources policies and procedures necessary to manage the personnel activities of a major department or division. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.