Help Desk Support at Beacon Hill Staffing Group, LLC

Posted in Other 10 days ago.

Location: Minneapolis, Minnesota





Job Description:

This is for a consulting firm that partners with state and local agencies to administer complex programs. Focused largely on housing, the most common clients have outsourced the administration of subsidized housing voucher programs in housing authorities across the country.

Location: Remote

Duration: Temporary through June 2022

Job Duties:

-Serve as the first contact with customers who need technical assistance via the phone or email.
-Perform troubleshooting using different diagnostic techniques.
-Troubleshoot, diagnose, and resolve technical hardware and/or software issues.

Requirements:

-Proven experience as a help desk technician or other customer support role.
-Tech savvy with working knowledge of office automation products, databases and remote control.
-Good understanding of computer systems, mobile devices and other tech products.
-Ability to diagnose and resolve basic technical issue

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

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Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)