Data Management Operations Specialist at Modis

Posted in Other 12 days ago.

Location: Rochester, New York

Job Description:

Job Description:

The Data Management Operations Specialist will be responsible for the administration, implementation, and support of one or more Database or BI Platforms BI) utilized within the organization.

This position will interact with multiple development phases of large projects to insure data intuitive presentation designs are understandable and provides a rich user experience. The position will also be responsible for administrating the platforms Data Management Platforms for system uptime, performance and application upgrades. Additional responsibilities include role-based security design, usage and improvement of processes and controls governing these applications. Assignment of additional projects and requests to perform analysis and programming addressing challenging tasks can be assigned as needed.


Environment Configuration

  • Help create upgrade and project run plans

  • Implementing run plans

  • Communication to end users regarding system changes

  • Communicate with vendors and users planned maintenance downtimes

  • Documentation of processes and workflows for team knowledge base

  • Server/System Administration
  • Understand and learn workflows to translate between the transactional systems and the data repository

  • System Management on one or more of the following systems:
  • Package deployment, code modification to front end (Java)

  • Denodo Virtualization Platform

  • Decision Support systems administration

  • Tableau (BI Tool- System and License Support)

  • SAP BOE (BI Tool- System Support and Daily Job Monitoring)

  • ETL Administration

  • User Support
  • Works with departments and business requirements related to Data management operations support for the eco-system of applications

  • Serves application & technical resource for systems he/she supports, including coordination of updates & managing change control process and documentation.

  • Maintains continuous open communication with primary users and project teams with implementation.

  • Actively participates in application project meetings with users, including design changes.

  • Assist Senior Specialist with requests and/or components of larger projects with appropriate documentation and status reports

  • Security and Provisioning
  • Work with counterpart to ensure provisioning standard and processes are followed.

  • Add/Remove Users from systems as requested and validate if the request is with in business standards.

  • Perform periodic audits on request systems access and usage.

  • General:
  • Obtain and maintain System and/or reporting tools certifications or training as needed and/or maintain current knowledge via self-study for reporting tools and reporting programming techniques

  • Respond promptly to all problems keeping in mind the computing environment supports a user community that requires access to business information 24 hours a day / 7 days a week

  • Education/Years Exp/Skills and Knowledge:
  • Associate's degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering, or an equivalent combination of education and experience

  • 2-3 years of related experience

  • 3 years relevant work experience

  • 3 years of business analysis experience

  • 2 years of system support experience

  • Proven ability to work professionally and progressively in a matrix organization

  • Proven business process design and development skills

  • Proven analytical and problem-solving skills

  • Proven customer service orientation and excellent communication skills

  • Proven ability to work under pressure in a fast-paced environment

  • Ability and initiative to learn new technologies

  • Must have an understanding of relational data bases and star schemas

  • Possess ability to analyze workflow and process build and changes and utilize technology to perform data and process analysis.

  • Strong documentation and technical writing skills

  • Experience in working with ticket systems and an understanding of priorities and SLA's

  • All Microsoft Office (Including Office & Visio)

  • SQL experience (MSSQL Server)

  • SAP BOE experience - preferred

  • Knowledge of data integration and processing including extraction transformation, and loading (ETL) using SSIS (preferred)

  • Windows Systems (Window Server 2012-2019)

  • Linux Operating Systems (Linux Redhat 7.X, Centos) (preferred)

  • More Preferred:
  • Denodo System Administration

  • Tableau Administration


    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

    The Company will consider qualified applicants with arrest and conviction records.

    If you are interested in this position, please contact Mike Keegan with Modis at 585-465-1236 and/or send Mike your resume at:

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

    The Company will consider qualified applicants with arrest and conviction records