Lead development execution of requirements from the business regarding new systems needs and existing system changes/ enhancements.
Work with other development and system analysts and architects in creating solutions.
Leverages Agile project management methodologies to deliver solutions.
Leads CRM development within estimated time and in accordance with acceptable quality measurements.
Evaluates the impact of design decisions on the code, data, integrations, and technical environment of applications.
Works with vendors, internal developers to design and develop applications.
Consistently assumes a technical lead role in salesforce.com (CRM) projects and end-user support.
Troubleshoots data and system issues by using a combination of system expertise, company knowledge, Key applications managed includes: Salesforce.com SalesCloud, ServiceCloud, ServiceMax and related partner applications.and detailed research/investigation.
Uses Salesforce.com tools including for implementations on data conversion, development, execution, and testing.
Assist in automation of manual processes to maximize scalability and efficiency.
Collaborates closely with business system analysts needs and evaluates the Global impact of design decisions on the application, configurations, and technical environment of applications.
Consistently assumes a technical lead role in CRM solutions and works closely with other technical and end-user support teams.
Bachelor's degree in Computer Science, Information Systems, or related field preferred.
5+ years working with IT systems development, integrations and process improvement.
Experience in a global organization
Experience with Agile methodology/Jira
4+ years developing and configuring complex Salesforce.com instances and related applications (Salesforce Advanced Administrator and Certified Platform Developer preferred).
Experience/knowledge of CPQ Configuration and/or ServiceMax preferred.
Experience with Web development tools would be a plus (Eclipse IDE, Git).
Knowledge of best practices around development and testing solutions and methodologies.
Architecting experience on overall CRM/CPQ products
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records