Provides administrative and technical support to detectives in areas of Violent Crimes, Narcotics, and Property/Financial Crimes. Acts as a liaison with the general public, crime victims and other governmental agencies and provides information and direction regarding case status. Works independently under general supervision.
Provides support to detectives assigned to cases by conducting preliminary interviews with victims and witnesses, determining the information needed, conducting research, and creating information packets and files. Tracks progress of cases and archives records. Ensures detectives have the most up to date information at all times. Proactively gathers relevant information to assist in ongoing investigations. Reviews and analyzes complex and large amounts of information to identify relevant evidence to assist in investigations. Expected to be able to perform some basic crime analysis duties (to include the construction of timelines, link charts, and electronic forensic interpretation, etc.), and intel gathering. Use of social media platforms to gather suspect and or victim information. (30%)
Acts as liaison with crime victims, the general public and other agencies involved in cases. Responds in the field to assist with ongoing investigations as well as meet with victims or witnesses. Analyzes and collects relevant information and evidence, which may involve some basic CSS duties (logging and packaging evidence). Provides information to citizens regarding status and processes involved in cases. Interprets State, City and department policies, codes and regulations. Prepares packets and/or provides referrals and information regarding resources to assist victims of crimes. (25%)
Provides statistics for management review. Updates and maintains information in a variety of agency-specific databases. Compiles statistics and reports of activities and cases. Prepares graphs, charts, and tables to visually represent data. (15%)
Processes financial activities for the section. Receives monies and prepares documentation for department financial staff. Audits monies received or dispensed ensuring accuracy of current balances. Orders necessary supplies and equipment. Prepares invoices for payment by department financial staff. Tracks grant monies and create bills for reimbursement. (10%)
Coordinates with outside agencies to provide and gather information necessary to process the case. Ensures all agencies involved have appropriate paperwork pertaining to relevant cases. (10%)
Provides general administrative support to the unit. Answers phones, processes interoffice mail, orders office supplies, logs, and files a variety of information. Creates and proofreads correspondence and reports. Attends meetings, takes and distributes meeting notes. (10%)
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 100%
Required Knowledge, Experience, And Training
Two years of experience providing administrative support in law enforcement or a related field, and a high school diploma or GED.
Working knowledge of law enforcement practices and procedures; case management processes; interaction between law enforcement, attorneys, and the courts; Microsoft Office software.
Ability to process a large amount of paperwork and information with accuracy; work independently and use initiative; maintain a high degree of confidentiality; interact with members of the public and other agencies in a professional and courteous manner; prioritize and organize work; conduct fact-finding interviews; conduct research using a variety of sources; determine relevancy of information; use sound judgment; create detailed and effective reports and documents; display an attitude of cooperation and work harmoniously with all levels of city employees, the general public and other organizations; communicate effectively in the English language at a level necessary for efficient job performance; complete assignments in a timely fashion; understand and comply with all rules, policies and regulations; maintain prompt and regular attendance; perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.
Preferred Knowledge, Experience, And Training
College coursework in Criminal Justice or a related field; four years experience working with victims of crime.
Licensing And Other Requirements
Valid driver's license.
National Crime Information Center (NCIC) certification within six months of hire.
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Criminal Justice Information System background check (CJIS)
Drug-Free Workplace: In accordance with the City of Boise Drug-Free Workplace Regulation, this position is designated as safety-sensitive and is subject to testing requirements including Post Offer Applicant Testing, Random Testing, Reasonable Suspicion, Post - Accident, etc. Applicants will be required to submit to screening for illegal drug use prior to hiring. Appointment to this position is contingent upon a negative pre-employment drug test.
This position has responsibilities that require the person to work with minors or individuals with disabilities.
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is occasionally lifting/carrying up to 20 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk and hear. Employees will sit and stand.
The work environment will include inside conditions. Employees will also drive a vehicle as part of this position.