Regional Loss Prevention Manager at clairesinc

Posted in Other 6 days ago.

Location: Phoenix, Arizona

Job Description:

The Regional Loss Prevention Manager (RLPM) is responsible for all loss prevention and safety aspects for Claire's and ICING stores in the West Coast region. The RLPM protects the assets of the company utilizing existing Loss Prevention and Store Operating processes. RLPMs oversee audits for Loss Prevention and Safety compliance and investigate internal and external theft issues.


  • To promote the Loss Prevention Department as a support function and investigative center of the business.

  • To support and coach Store Management teams to develop understanding, promote and share LP best practices in-store.

  • To minimize financial and stock loss to the business through Stock, Cash, and cost controls.

  • To conduct thorough investigations into reported losses/Incidents in a professional manner and within the company and legal guidelines.

  • To conduct risk assessments/audits on high loss stores ensuring management controls are in place and are being observed.

  • To provide timely and accurate reports following all risk assessments and conducting follow-up visits where required.

  • To investigate cost-effective ways of reducing losses within the business through system improvements and by working with external suppliers.

  • To identify areas for improvement, develop smarter approaches, efficient working practices, and controls fit for purpose.

  • Act as an advisory service for all LP issues and build a close working relationship with Territory, Regional, District & Store Sales Managers, HR, and Store Ops.

  • To make recommendations with regards to store training and develop training material that meets the needs of the business.

  • To provide and maintain accurate and comprehensive records of all incidents and investigations for both internal and external use.

  • To deliver agreed budgets and cost controls.

  • To liaise and communicate with local authorities, police forces, and shopping center management teams.

  • When required, attend court on behalf of Claire's.


Retail Loss Prevention, Risk Management, Security, Investigations, Military or Police Services, Interviewing skills, Criminal & Employment law.


Security Systems, Stock and Cash Management.

Skills / Abilities:

Computing Skills, Communicational Skills, Problem Solving, and Decision-making abilities.


High School Diploma or GED required