The Brigham is an academic medical center with a firm commitment to its tripartite mission. Brigham entities include Brigham and Women's Hospital (BWH), Brigham and Women's Faulkner Hospital (BWFH), Brigham and Women's ambulatory sites, and Brigham and Women's Physicians Organization (BWPO). From the clinical standpoint, the Brigham is a Magnet-designated academic medical center which serves patients from New England, throughout the United States, and from 120 countries around the world. These clinical services are supported at 2 hospitals and 150 outpatient practices, by more than 1,200 physicians. From the research standpoint, the Brigham conducts the second largest hospital-based research program in the world, with an annual research budget of more than $630 million. And from the education standpoint, the Brigham is a training ground for physicians, nurses, and allied health professionals. We are a Harvard Medical School teaching hospital and have 1,100 trainees in over 140 of the most sought after training programs in the world.
Brigham has made a strategic decision to develop and operate service lines as a structural overlay to academic departments. A service line is coordinated by an administrator who supports service integration, enhanced patient experience, cross-site clinical business development, and value-based care delivery.
This position is accountable for the overall integration and development of the Brigham oncology services, and thus serves as both the Administrative Director for the Brigham Cancer Center (BCC) and as a critical and supportive leader for the Brigham relationship with the Dana-Farber Cancer Institute (DFCI).
The Administrative Director is a member of the service line's administrative leadership team, and is responsible for working with the Executive Director of Business Services, the SVP of Clinical Services, the Department Chairs, the Department Administrators, and other hospital and department leadership in the strategic planning process and service line development activities (including center development and implementation), in order to create effective delivery of multidisciplinary care, high quality and superb patient experience, and clinical growth. He/she is the primary administrative resource for business and service line coordination, DFCI contract management, program and project development (analysis, planning, and evaluation), and program review (assessment, performance improvement, and support).
The Brigham utilizes a co-reporting structure to ensure success of the Administrative Director. The Adminsitrative Director will report directly to and receive day-to-day content guidance from the Executive Director of Business Services. The Adminsitrative Director will also be expected to work in service of the applicable departments and, as such, work at the guidance of the applicable Department Administrators as directed by the SVP. Partnership lines will also be established with the BWPO - through which the Adminsitrative Director can access data and guidance.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Leadership & Support
Serve as a critical member of the BCC's leadership team and a central coordinating force for service line activities.
At the direction of BCC leadership, advance the overall vision, direction, goals, and objectives of the BCC. Support coordination of the BCC's strategic planning process, advance activities and initiatives to achieve long range goals set by BCC leadership, and ensure the implementation of strategic business plans that are aligned with the service line's vision, strategic plans, and goals.
Under the leadership of the BCC, review the ongoing management of the BCC's multidisciplinary clinical services, discuss and resolve any cross-BCC administrative problems that arise, and direct the planning of improvements in existing multidisciplinary services.
Establish and maintain clear and precise communications and ensure healthy and collaborative administrative relationships amongst departments and divisions, the hospital, and DFCI.
Maintain an in-depth knowledge of the changing health care environment.
Center Development & Management
Support the development of clinical centers and ensure that the disciplines are working in a clinically integrated fashion as designed, working closely and at the guidance of BCC leadership.
Identify, evaluate, and advance the design of clinical centers, consistent with the strategic business plans and the growth and market objectives. Work with departmental and hospital leadership and the APSI department to assess the market's need for clinical services and prepare the necessary business plans and documentation. Manage the implementation.
Monitor and report on the status of how practices align with goals established by both the BCC and the Brigham/DFCI Executive Operations Committee.
Provide direct supervision to the Cancer Registry.
Maintain up-to-date knowledge of the American College of Surgeons (ACS) Commission on Cancer (CoC) certification standards and requirements and assists in communication, implementation, and monitoring.
Maintain a thorough understanding of clinical reimbursement and managed care issues specific to oncology. Identify opportunities to optimize clinical reimbursement and work with departmental leadership to execute change.
Continuously assesses and improves the efficiency of systems and processes.
Financial & Contractual Management
Establish and maintain a financial management system in collaboration with APSI and BWPO resources to allow accurate, detailed and up-to-the minute reporting of financial status and staffing distribution of oncology services.
Support the generation of ad hoc virtual financial statements that aggregate reporting of decentralized departmental resources.
In collaboration with APSI and with guidance from the Executive Director, facilitate the development of volume forecasts with the cross-organizational consolidation and coordination of clinical and operational inputs. Where appropriate, ensure coordination with DFCI for purposes of capacity planning.
Prepare annual hospital budgets in the prescribed format for the directly responsible areas. Presents and justifies budget requests.
Oversee contractual agreements across the BCC, ensuring system-wide compliance and accuracy; track and monitor all agreements (contracts, service level agreements, professional service agreements, etc.) - particularly those with DFCI.
Oversee financial transactions associated with oncology services for accuracy, timeliness and compliance.
Serve on the leadership team for legal negotiations and contract development and verification work, working in collaboration with the Office of General Counsel and relevant hospital and departmental leaders.
Support the consideration, negotiation, and coordination of complex and sensitive arrangements in oncology services to ensure compliance, legality, and timeline and pragmatic finalization.
Serve as the primary resource for all administrative issues concerning human resources policy issues for staff in the responsible areas.
Recruit staff within the responsible areas.
Approve all non-professional staff personnel transactions (hiring, salaries, promotions, job descriptions, etc.) for group practice, clinical unit, and administrative support personnel.
Coordinate with Human Resources for the interviewing, hiring, and implementing institutional corrective action policy for relevant administrative support staff.
Review workload issues to ensure appropriate staffing.
Support and ensure salary and wage equity for staff.
Retain, develop, and provide a working environment that supports the ongoing professional growth and development of all staff, high morale, and optimal job satisfaction. Provide leadership in the implementation of regular staff meetings, in-service training, and continuing education activities for all areas of responsibility.
Facilitate resolution of conflicts and issues that emerge between key stakeholder groups, including within and between organizations.
Partner with Human Resources to ensure employment relationships, personnel compensation and benefits are implemented in a manner consistent with hospital policies and procedures.
Prepare performance reviews on direct reports. Take corrective and disciplinary action as necessary to maintain the highest level of staff productivity and effectiveness. Terminate employees as necessary.
Ensure the support and maintenance of a diverse, inclusive, and professional environment amongst faculty, trainees, and staff.
Using PeopleSoft Manager Self Service, initiate, approve and coordinate with Human Resources for approval of human resources changes (i.e. salary adjustments, salary distributions, training records, etc.), as applicable.
Develop letters, presentations, announcements, and other communications for the Executive Director, BCC leadership, and/or the Executive Opreations Committee; all documents must be of the highest caliber of refinement and professionalism.
Consistently meets all deadlines for deliverables or activities as established by service line leadership - and thus departmental and hospital leadership.
Serve on and facilitates service line, center, departmental and/or hospital committees as assigned.
Lead or participate in special projects and perform other related tasks as requested or required.
Bachelor degree in a related field required. MBA, JD or equivalent degree preferred.
5-7 years administrative/management experience in an academic medical center setting required.
Project management and analytical experience required.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Ability to create business trend and process analyses, profit and loss statements, operational reviews, and identification of system weaknesses. Demonstrated experience in operations, project management, business and financial reporting.
Ability to manage many competing timetables and responsibilities. The ability to delegate, effectively supervise, and plan for the timely and successful completion of short- and long-term objectives is essential.
Project Management Skills
Ability to support on-time administration of multiple, competing priorities, in a matrixed environment.
Ability to effectively relate to a large and diverse constituency of individuals - including senior leaders, hospital administrative staff, faculty at all levels, trainees and staff, representatives of other Brigham and DFCI offices, potential donors, representatives, and vendors.
Must included superior skills in financial, written, and oral formats.
Ability to facilitate obtainment of cooperation and support from a broad range of people including many hospital-wide department heads, administrators, and physicians in a positive and collegial fashion.
Negotiation and Contracting Skills
Ability to come to settlement in situations that are complex, sensitive, and often multi-institutional.
Ability to ensure the rights and responsibilities of all internal constituents are fairly and accurately represented.
Abilility to use the utmost discretion with sensitive matters and respect the need for complete confidentiality in contractual and legal matters.
Ability to work independently as well as collaboratively at all levels of a complex organization.
Ability to generate and encourage creative ideas, innovative thinking, and imaginative solutions to issues.
Ability to use Microsoft Office (Access, Excel, PowerPoint, and Outlook) and financial systems.
Ability to maintain the highest standards of performance, quality, credibility, and integrity.
Ability to maintain extraordinarily professional discretion in the handling of highly confidential and/or political information and data.
Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.