Field Operations Engineer at Two Six Labs

Posted in General Business 19 days ago.

Type: Full-Time
Location: San Antonio, Texas





Job Description:

Two Six Technologies is searching for a Field Operations Engineer.

Responsibilities:


  • Provide customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of systems
  • Requires an understanding of the Cyber Mission Force (CMF) organizational construct, tools/capabilities utilized in cyberspace operations and experience in system/network administration, incident response and forensic analysis
  • Participate in the establishment, measurement, and achievement of customer satisfaction metrics
  • Perform project management function from client engagements to include identification, scheduling, tracking, and reporting
  • Provide client feature request to project engineering teams and project support personnel
  • Develop and write documentation as required
  • Brief and demonstrate company projects to a variety of customers (government and non-government agencies)
  • Train and familiarize operators on equipment and systems developed by Two Six
  • Support an environment conducive to successful team interaction and customer satisfaction
  • Strong results-oriented work ethic and customer service orientation

Requirements:

  • The ability for travel greater than 25%
  • Current Secret Clearance with ability to obtain a TS/SCI clearance
  • 5+ years' experience working in CMF community

Nice to Have:

  • Programming and query language experience is a strong plus; Python, SQL
  • Experience with DevOps and/or Agile is a huge plus; Atlassian collaboration tools
  • Possess strong project management skills, with attention to detail
  • Government or military cyber experience

Two Six Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment at Two Six Technologies without regard to race, color, religion, national origin, sex, age, physical and mental disability, sexual orientation, gender identity or expression, genetic information, veteran, marital, pregnancy or citizenship status; or any other status prohibited by applicable national, federal, state or local law.

If you are interested in applying for employment with Two Six Technologies and require an accommodation, please contact Human Resources at Two Six Technologies by calling 703-543-9662 or sending an email to hr@twosixtech.com . Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.