PMC Technician at Intuitive Surgical, Inc.

Posted in General Business 16 days ago.

Type: Full-Time
Location: Sunnyvale, California





Job Description:

At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. Our mission is our guiding force; our culture is the DNA that makes us unique.

As a pioneer in robotic-assisted surgery (RAS), we have been expanding our innovations through technology to help make a difference in the world. For 25 years, human ingenuity has guided our journey to help solve some of healthcare's complex challenges.

We believe a great idea can come from anywhere-inclusion and mutual respect are vital to our culture. We value character grounded in integrity, a strong capacity to learn, the energy to get things done, and diverse experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and strive to achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's help to advance the world of minimally invasive care.

Primary Function of Position:

The primary function of the PMC Technician is to assess failure modes of semi-automated and automated test equipment, complete on-site preventive maintenance of equipment throughout ISI facilities, perform equipment calibration, and coordinate the calibration of equipment utilizing outside services.

Roles and Responsibilities:

The PMC Technician works independently to implement Intuitive's PMC program. Essential duties and responsibilities include the following:


  • Performs assessment and supports troubleshooting of ISI equipment not performing per equipment specifications.
  • Manages Equipment Events (EEs) in SAP, ensuring satisfactory and immediate response to repair and/or escalate.
  • Maintains PMC database and generates monthly PM and Calibration reports.
  • Issues asset numbers for new or duplicate tooling & fixtures.
  • Maintains calibration certificates and user manuals.
  • Assists and/or performs Initial / Operational qualification and validation activities on Equipment Fixtures and Tooling
  • Responsible for ECO implementation in regards to fixtures and tooling (i.e. taking obsolete fixtures out of service)
  • Performs on-site preventive maintenance & calibration activities
  • Develops and maintains spare parts inventory
  • Develops and maintains replicate fixture/tooling list
  • Maintains appropriate documentation and records of PMC activities
  • Performs any other projects or duties that may be assigned.

Skill/Job Requirements:

  • Minimum High school diploma or equivalent; minimum, 2 years related experience or training.
  • Proficient in SAP PMC Module (establishment of Work Orders, notification, Activation & Inactivation, and Results recording)
  • Experience troubleshooting and resolving anomalies in Equipment, Fixtures, and Tooling
  • Understanding of Quality Control, Inspection, Metrology, PMC, and GMP
  • Comfortable with all phases of the product development process, including prototype assembly, test, debug, transfer, and sustaining
  • Excellent creative problem-solving skills
  • Good communication and documentation skills
  • Comfortable troubleshooting and resolving complex assemblies
  • Experience with measurement tools: dial calipers, micrometers, force gauges, Instron and other materials testing equipment
  • Working knowledge of electronics and mechanical concepts
  • Proficient in Microsoft Office
  • Able to work with outside vendors and schedule outside services and on site calibrations. i.e. Simco

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Shift : Shift 1 - Day

Travel : No