BTC Phone Agent at Marriott Vacations Worldwide

Posted in Other 17 days ago.

Location: Branson, Missouri





Job Description:

Job Description


Job Description:



  • Provide customer service to clients of Branson.com.

  • Answer incoming phonecalls to assist guests with booking lodging, shows and attractions and promote Branson as a destination.

  • Make outbound phonecalls as needed to prospective Branson guests.

  • Check-in customers upon arrival. Perform corrections, additions and revisions to customer shows and lodging as necessary.

  • Assist customers with savings associated with touring.

  • Communicate with co-workers, management, clients, vendors, and others in a courteous and professional manner.

  • Conform with and abide by all regulations, policies, work procedures, and instructions.

  • Conform with all safety rules and use all appropriate safety equipment.

****Located at our Branson Tourism Location***



Minimum Qualifications:



MINIMUM JOB REQUIREMENTS


Education / License: High school diploma or equivalent work experience.


Experience: 1-2 years previous work experience performing customer service duties including phone work, sales, retail, etc.


Knowledge, Skills, and Abilities: Ability to work with public in applying excellent customer service skills, phone etiquette, written and verbal communication, and working knowledge of computer software applications