GENERAL SUMMARY

Responsible for providing friendly, courteous service to guests every time while cleaning guest rooms in their assigned area with the intention of removing all evidence of previous guests. Attendants ensure all amenities are present and displayed in the appropriate manner. Attendants are required to complete 16 credits each day and maintain an inspection score of 91% or better. Also, must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards, Safety & Accident Procedures and Standard Operating Procedures.

Essential Duties and Responsibilities

• Cleaning rooms includes making beds, dusting, vacuuming carpet, moping tile, removing all trash, disinfecting sinks, tubs, toilets.
• Clean windows, mirrors, glass table tops.
• Wipe down all keyboards, televisions, alarm clocks, telephones, etc.
• Complete turndown service as assigned.
• Obtain necessary cleaning supplies from supply room. Change vacuum bags.
• Maintain work areas and carts in a clean and safe manner.
• Guard against theft of privileged information.
• Secure and return key at end of shift.
• Turn in all Lost and Found items to security in a timely manner.
• Perform all job duties safely using personal protective equipment.
• Comply with all department policies/procedures and service guarantees.
• Attend all training classes as requested.
• Attend and participate in pre-shift department meetings.
• Perform other tasks as assigned by management.

Job Specifications

• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires flexibility to work various shifts
• Ability to logically and independently plan, organize, and complete work; take initiative.
• Must be able to get along well with co-workers. Possess well-developed interpersonal skills
• Ability to maintain a consistent pace throughout the shift.
• Receive instructions and hear inquiries from guests, clients, or staff.
• Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
• Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for an extended period of time.
• Repetitive bending and lifting.
• Ability to lift, carry, push, and pull heavy objects.
• Ability to reach for specific objects at short distances in local working areas.
• Must be able to work from a standing position and/or walking motion for extended periods of time.
• Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work.
• May be required to use small step stool to reach high areas of assigned cleaning.
• Ability to work in smoking areas.
• Ability to work in pet friendly areas.

Working Conditions

Fast paced environment, multiple tasks to be handled under time constraint. Must be able to lift 35-50lbs repeatedly, and handle sensitive situations relating to staff and guest problems, in a timely manner.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.