Job Description:

Paylocity is an equal opportunity employer.

Don't just land a job. Launch your future.

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management.

But what makes us different is that our technology is backed by a culture that cares. We care about our team members, clients, and partners - because people matter most. And people have always been at the heart of our business.

Since our founding in 1997, this is the thing that's stayed the same, from our employees to the millions of users nationwide that access our platform. We pride ourselves on partnering with our clients to build the workplace they and their employees crave.

Let's go forward together.

Position Overview:

The HR Edge Coordinator works on the HR Edge Team providing administrative and project coordination for the HR Edge Account Manager. Their primary duties include tracking, enabling, and assigning new clients to team members, ensuring balanced client loads according to established criteria; scheduling client Welcome Calls with assigned HREC, conducting client product training; and monitoring the project queue, taking the lead in completing client-facing projects.

Location: Lake Mary, FL

Reports To: Lead, HR Account Manager

Responsibilities:

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Create, review, or revise Handbooks, policies, and Job Descriptions, utilizing the resources provided.


• Monitor and manage the HR Deliverables project queue for the team, identifying deadlines, tracking completion status, and communicating with Team Members as required.


• Monitor and manage low-interacting HR Edge clients and coordinate cases/calls as needed to the team.


• Research client issues in support of HRECs to help resolve or provide information/resources for clients.


• Act as liaison with Paylocity support teams to facilitate resolution of client issues regarding HR products.


• Maintain knowledge of trends and changes in HR legislation, including local, state, and Federal regulations.


• Collects and maintains data related to Deliverables and helps make recommendations on process improvement.


• Responds to or routes routine inquiries to the appropriate parties from clients or internal groups.


• Schedules and coordinates client-facing and internal meetings and group activities.


• May be responsible for creating reports and distributing them on a regular basis.


• Coordinate and conduct client product training utilizing HR Edge associated Paylocity products


• Completes other duties as assigned.

Requirements:

• High School Diploma required.

Preferred Skills:

• Bachelor's Degree preferred.


• Demonstrated project management experience preferred.

Soft Skills:

• Ability to problem-solve, analyze information, work in a team environment, demonstrate professionalism


• Excellent communication and relationship-building skills.


• Must display sophisticated writing and interpersonal communication skills


• Excellent organizational skills and ability to work independently


• Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint

Working Conditions:

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.


• This position does not require travel.

Physical Requirements:

• Must be able to sit and/or stand for up to 8 hours a day.


• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.


• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects.

As of July 15, 2021: This job excludes CO applicants

Our journey forward.

Paylocity strives to create an organizational culture where every employee has a voice, feels truly welcome, appreciated, and free to be themselves, and is empowered and enabled to do their best work. A strong commitment to diversity, equity, and inclusion is critical to creating such a culture.

We've made great strides to support diversity, equity, and inclusion. That being said, we realize there's still room for improvement. Our current focus is on the following initiatives:

• Education & Awareness


• Client Community


• Company Representation


• Advocacy & Support


• Fairness & Equality


• PCTY Gives

Want to learn more, click here to access our DEI flipbook. https://www.flipsnack.com/paylocitycom/diversity-equity-and-inclusion.html

This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

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