Posted in Other 30+ days ago.
Location: BROOKLYN, Ohio
Inogen, Inc., 1 American Road, Brooklyn, Ohio, United States of America
Req #204
Friday, July 2, 2021
ABOUT INOGENInogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider.
Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.
Job Summary:
The Customer Care Center Representative provides an exceptional customer experience to respiratory consumers who obtain their medical equipment directly through Inogen. They also provide support to our internal operational departments related to customer care issues. The Customer Care Center Representative is a frontline support for incoming inquiries and customer support. They are responsible for handling product questions, processing supply orders, and ensuring first call resolution.
Responsibilities (Specific tasks, duties, essential functions of the job)
Maintain regular and punctual attendance.
Comply with all company policies and procedures.
Assist with any other duties as assigned.
Knowledge, Skills, and Abilities
Must be well-organized and a self-starter.
Excellent oral and written communication skills required.
Attention to detail is required.
Effective conflict resolution.
Qualifications (Experience and Education)
We thank all applicants in advance for their interest in the position. However, only those selected for an interview will be contacted.
Inogen is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally
protected characteristics. The EEO is the Law poster and its supplement are available here: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm;
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf.
Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@inogen.netor call (972) 616-5668 and let us know the nature of your request and your contact information.
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