Job Description:

Call Center Sales Representative

We’ve got a compensation package that’s worth your while! Bring your experience and education to the table to sweeten the deal. Our current employees in this location earn on average $70,236 which includes base pay + commission. Looking for more? We’ve got it! Monthly incentives are all yours when you meet your sales objectives. Your future with AT&T is looking pretty bright.  

 

Plus, 50% off of your AT&T Wireless Service, discounts on other AT&T products (DirecTV $10/Mo, WIFI, etc) and medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources. Click link to view.

 

 

Are you a proven seller? Is being part of an award winning team that passionately cares about customers and delivers best-in-class products and services important to you? Then you'll love being a member of our sales team. Our call center sales representatives are the front line of our company, selling the latest in cutting edge technology, identifying opportunities and providing solutions to address our customers' needs.

 

What does it take to be a proven seller? Courtesy, professionalism, product knowledge, and sales techniques to build customer relationships. The goal? Help customers and provide them with solutions through proven sales techniques. We'll get you started by providing on-the-job sales training and resources. On our team, you'll be an important part of shaping our customer experience – from generating revenue through sales, customer retention, to answering questions.

 

What you'll do as a Call Center Sales Representative:

·  Utilize proven sales techniques to build customer relationships to enhance the customer buying and service experience for small business customers

·  Opportunity to consistently meet or exceed sales quotas and service objectives to earn extra cash

·  Interact proficiently with a variety of online systems to provide the right solutions that meets the customer's needs

 

Bottom line? When our customers think of AT&T, they'll think of you.

 

Hours of Operation:  8:00am - 7:00pm, Monday - Friday (closed on Weekend)

 

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.

 

If you're 18 years or older, let's talk.

      Qualifications - External Our Call Center Sales Representative must be able to:

• Satisfactorily complete on-the-job and/or classroom training
• Must be fluent in Spanish and English.
• Must be able to successfully pass a Spanish and English fluency test
• Effectively use multiple systems to identify and communicate products that meet the customer’s needs, and resolve the customer’s problem in a productive manner
• Work day, evening, holiday, night, weekend and/or split shifts if required
• Satisfactory results from a background/employment history investigation and drug screening
• Qualify on pre-employment screening
• Operate a computer and have basic keyboarding skills

Customer Experience Assessment-Sales (CEA-Sales) Customer Service Assessment (CSA)
Test study guides can be found at: https://careers.att.jobs/resources/job-guide/study-guides.aspx#Call-Center

Our Call Center Sales Representative must be able to:
• Satisfactorily complete on-the-job and/or classroom training
• Effectively use multiple systems to identify and communicate products that meet the customer’s needs, and resolve the customer’s problem in a productive manner
• Work day, evening, holiday, night, weekend and/or split shifts if required
• Qualify on pre-employment screening
• Operate a computer and have basic keyboarding skills

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

Customer Experience Assessment - Sales (CEA Sales)
Customer Service Assessment
Test study guides can be found here

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