The Housekeeping Supervisor is responsible for leading the housekeeping team to achieve daily cleanliness and sanitation standards that exceed member and guest expectations. The Housekeeping Supervisor will interact positively with prospects, members, guests, and staff to ensure a positive experience.
Essential Functions:
Deliver the Ultimate Fitness Experience to every member, every time
Ensure cleanliness and upkeep of all club areas
Recruit, hire, train, and manage housekeeping staff
Assist in day-to-day club operations as member of management team
Job Responsibilities:
Inspect all areas of the club daily to assure cleanliness and housekeeping staff accountability
Create and implement housekeeping schedule following US Fitness operating standards
Assist and eliminate communication or language barriers, verbal and written
Maintain weekly inventory of supplies and submit purchase for approval in a timely manner
Maintain laundry room and resolve issues to avoid interruption of laundry services
Ensure all safety equipment is working properly and in keeping with OSHA and US Fitness standards
Perform daily, weekly and monthly inspections with General Manager, improving processes as needed
Conduct emergency action drills with staff
Prepare and submit department payroll information on time and accurately
Track payroll and expenses against established budgets
Respond to any member or guest concerns or comments within 48 hours
Keep housekeeping staff files up to date
Understand and model employee standards of conduct and ethics
Uphold club building, facilities, service, program, and emergency procedures
Act as Manager On Duty when required
Assume other duties as assigned
Work early morning, evening, and weekend hours as necessary
Required Knowledge, Skills & Abilities:
Excellent verbal and nonverbal communication skills
Excellent listening skills
Ability to motivate and nurture others
Strong work ethic that includes punctuality, organization, and attention to detail
Ability to maintain a friendly, enthusiastic, and positive attitude
Outwardly facing professional appearance
Confidence and desire to create new relationships quickly
Ability to quickly acquire and apply new knowledge and skills
Willingness to work flexible hours
Ability to multitask and work well under pressure.
Proven ability to lead a team
Ability to work with budgets and money
Basic computer skills (MS Office, email, MS Windows)
General knowledge of OSHA safety requirements and SDS programs
Required Experience, Education & Certifications:
High school diploma or GED required
Current CPR/AED Certification required
Six months managing housekeeping or cleaning staff preferred
Conversational knowledge of a non-English second language preferred
Physical Activities, Requirements, Visual Acuity & Working Conditions:
Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Kneeling. Bending legs at knee to come to a rest on knee or knees.
Crouching. Bending the body downward and forward by bending leg and spine.
Crawling. Moving about on hands and knees or hands and feet.
Reaching. Extending hand(s) and arm(s) in any direction.
Standing. Particularly for sustained periods of time.
Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Grasping. Applying pressure to an object with the fingers and palm.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The worker is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.
The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Employee Benefits:
All US Fitness team members receive:
Complimentary Membership and Guest Privileges
Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
Discounts on Serenity Day Spa Services and all apparel
Employee Referral Gift
In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits:
Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
401(k) Retirement Plan
Paid Time Off
Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.