Posted in General Business 30+ days ago.
Location: Warsaw, Indiana
The Sales Operations Director manages support functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales program implementation, sales compensation design and administration. Works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are supported within the sales organization.
Principal Duties and Responsibilities
· Act as the point of logistical contact for the sales management team · Assist in the development of territory definitions · Assist in the development and communication of quotas · Build and help to standardize business reporting for strategic analysis and internal business review · Provide recommendations and take actions based on strategic objectives, forecast or performance metrics · Actively engage to help manage appropriate inventory metrics to maximize asset utilization and growth needs · Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools · Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with on boarding new sales talent · Work with Finance, HR, and sales management to develop sales incentive programs and compensation planning in order to increase sales productivity · Identify and eliminate sales process bottlenecks and inconsistencies · Assist with Salesforce administration and project prioritization · Produce and review actionable and accurate sales reporting and sales tools for reps, managers, and sales leaders · Partner with sales management and marketing to refine lead qualification process, analyze and report on sales performances with reporting and dashboards · Refine customer segmentation, assist with territory management, and help create a plan to enhance renewal and upsell processes · Support sales spiff programs by updating performance, reporting, and communications to participants to drive success This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.
Expected Areas of Competence
• Demonstrated success in a sales operations, business operations, or similar role • Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact • Analytical and demonstrated ability to extract key business insights through data analysis • Proven Salesforce subject matter expert with experience creating reports, optimizing processes, training new hires, managing dashboards, and more • Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment • Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Finance, Operations and IT • Excellent written and verbal communication skills, including presenting to executives • Agile, self-starter who can work independently and collaboratively
Bachelor’s Degree in an applicable discipline (Sales, Business, etc.) is required. 7-10 years of applicable experience is required.
Up to 40% EOE/M/W/Vet/Disability Salary Range: