Job Description:

Dispatcher – Aerial Lifts & Telehandlers

Milwaukee, WI 

Position Summary

Dawes Rigging and Crane Rental, Inc. is seeking a Dispatcher for Aerial Lifts and Telehandlers in our rental fleet. This is a full-time, exempt position with comprehensive Benefits. Prefer local candidates or those willing to relocate.

Essential Functions

• Take customer phone calls and answer customer emails


• Plan the schedules for three (3) truck drivers


• Keep records, logs, and schedules of calls made and/or received, the vehicles and equipment monitored and controlled, and actions taken


• Obtain required lease agreements and insurance verification


• Assist in setting up new customers


• Invoice daily, weekly and monthly rentals


• Track the Milwaukee equipment fleet


• Work with other dispatchers and sales representatives as required


• Dispatcher will also assist in other activities and duties as assigned by the Aerial Manager

Skills and Experience Requirements

• Strong organizational skills


• Experience in trucking and dispatch functions is a plus, but not required


• Customer service oriented with the ability to interact well with customers, sales force and fellow employees


• Able to work in a fast paced environment and meet deadlines


• Must be able to work at least 40 hours a week and overtime as needed


• Able to sit for longs periods of time


• Able to use phone, computer and other office equipment

ALL Crane Family of Companies

The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 33 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names – including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry – with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need ®  

The ALL Family of Companies is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Skills

Preferred

• Excellent interpersonal skills


• Strong organizational skills


• Strong initiative required


• Excellent verbal skills


• Computer/Technical literacy


• Customer service oriented


• Excellent written communication skills


• Flexibility


• Excellent telephone communication skills


• Analytical skills

Behaviors

Preferred

• Team Player: Works well as a member of a group


• Loyal: Shows firm and constant support to a cause


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Enthusiastic: Shows intense and eager enjoyment and interest


• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals


• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility


• Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

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