Job Description:

About this position:

The Freedom and Slate Marketing Sr. Associate will develop customer-driven strategies and execute initiatives to deliver increased growth, engagement and loyalty. This position sits within the Chase Branded Cards organization of Card Services, a key business within Chase's Consumer & Community Banking group.

Responsibilities:

The individual will identify and define key insights from data analytics for improved engagement, utilization and product migration strategies. Responsibilities include working directly with Finance, Risk and Analytics teams to create marketing strategies as well as evaluating internal and external models as tools to drive increased campaign efficiencies. This person will also identify portfolio economics re-engineering opportunities in order to re-invest in growth initiatives. Additionally, this person will build collaborative relationships with cross-functional teams within Chase that serve the cardmembers with a goal of driving increased engagement and improved sales retention across the portfolio.

Qualifications:

• Bachelor's Degree required
• Strong critical thinking skills & analytical aptitude
• Ability to navigate the organization by bringing key stakeholders together to solve complex problems
• Understanding of financial drivers
• 3+ years of work experience required
• Experience in data analytics a plus

Ideal candidates would be able to do the following:

• Think broadly and analytically to drive new approaches to business improvements and influence change to deliver more streamlined processes
• Be collaborative and build strong relationships across the organization
• Possess a customer- obsessed mindset to ensure exceptional customer experiences and delivery
• Have excellent verbal/written communication, and strong presentation skills
• Be a self-starter with a drive for results, effective at prioritizing and managing multiple complex initiatives concurrently

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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