WE ARE GROWING AND HAVE GREAT OPPORTUNITIES FOR MOTIVATED AND PROFESSIONAL INDIVIDUALS WHO VALUE A HEALTHY WORK ENVIRONMENT AND POSITIVE CULTURE! WE ARE CURRENTLY SEEKING A FULL-TIME MEDICAL ASSISTANT TO JOIN THE TRIBE!
**Competitive Wage and Monthly Bonuses**
THE ONEPEAK WAY | Grow Gracefully through changing lives rather than simply seeing patients.
MISSION | To provide our patients a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being.
VISION | A healthcare system that believes in, accepts, and values all evidence-informed practices and identifies the relationships between health, mind, body, and spirit.
VALUES | “TRIBE”
TEAMWORK. Collaborating to create a meaningful OnePeak experience
RESPECT. Listening without judgment and communicating with positive intent
INFORMED. Communicating, educating, and owning essential information
BALANCE. Celebrating an environment that is diverse, inclusive, and encourages a healthy mind, body & spirit
EXCELLENCE. Boldly expecting the best and being empowered to deliver
As a member of the OnePeak team, your goal will be to keep our patients as happy and healthy as possible! This role will require you to perform a variety of tasks including, but not limited to, the duties listed below. In this position you will work collaboratively with all internal and external staff to support patient care, exhibiting flexibility, and a can-do attitude. We are a wellness-oriented office so education is VERY important! This means all staff must take time to learn about our approach to wellness and how it impacts our patients' lives, so they can speak confidently and passionately when talking to patients about OnePeak! In the roles of Medical Assistant, you are encouraged to talk to patients about the services we offer.
MEDICAL ASSISTANT DUTIES:
Work as a Medical Assistant for the selected provider(s)
Train to cover all areas within the office, including lab and front desk as needed
Be available to cover late nights or weekends if needed; Rooming patients and taking accurate vital signs
Taking history and review of systems
Prepare, clean, and maintain exam and treatment rooms- including setting up for procedures, cleaning up, and autoclaving instruments
Assists with all aspects of chart entry into the patient's Dr. Chrono
Chart prepping of notes prior to visits and collection of lab reports to go with each chart prepped
Confer with the provider prior to a patient visit with any incomplete orders or labs
Assist with starting chart notes and scribing of notes provided by the provider after each patient visit
Injections and Lab Draw as needed with proper training or assistance
Provide appropriate education to patients (supplement knowledge must be implemented)
Perform callbacks as needed for all patients, calling or emailing in a timely manner
Calling and Emailing lab and procedure test results
Assist Medical Providers with their "InBox" and Rx refills/faxes in a timely manner
Scheduling when necessary with necessary insurance collection as needed
Perform other related work as required by provider or manager
Exercise problem-solving and conflict resolution skills when handling patient complaints
Scheduling when necessary with necessary insurance collection, etc. Attend scheduled department staff and clinical meetings
Perform all duties and service in full compliance with OnePeak Medical's Employee Handbook
Perform all duties in support of successful EHR/EPM implementation
Perform other duties as may be required with proper training or assistance
Flexibility to attend out of town training for the position
Additional responsibilities as needed or required by OnePeak Medical
QUALIFICATIONS:
Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA
Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills
Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in a manner that is efficient and productive
Must be highly flexible; able to accommodate changing needs of the department
Well-developed verbal and written communication skills in English
Knowledge of basic math and modern office procedures
Ability to work well under pressure with minimal supervision
Proven flexibility and willingness to handle a variety of tasks
Willingness to work evenings and/or weekends (as discussed and planned in advance)
Knowledge of common hazards and standard precautions
Knowledge of medical equipment, procedures, examinations, treatments, and diagnostic tests
Ability to maintain records and record certain results
EDUCATION AND EXPERIENCE:
Graduation from high school or equivalent - Required
Recent medical assistant experience, minimum of 6 months - Required
CMA certification - Strongly preferred
Certification in phlebotomy - Strongly preferred
Experience in the placement and removal of IV lines - Strongly Preferred
BENEFITS:
Medical, Dental, and Vision Insurance covered for the employee at 100%, plus the option of dependent care coverage contribution
