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Registration Specialist I - Nemours Clinic, Jacksonville at Nemours

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Jacksonville, Florida

Job Description:

This position is responsible for: Greet patients in accordance with Nemours Standards of Behavior. Perform registration and check-in or check-out functions for clinic(s). Verify and update demographic, insurance, PCP and authorizations/referral information when required at each encounter.

Primary Functions:

  • Ensures all annual mandatory forms are complete, accurate, updated and on file in accordance with policies
  • Collects all co-pay, co-insurance & selfpay amounts due for services rendered
  • Adheres to end of day business processing standard by verifying that cash analysis & receipts balance
  • Schedules follow-up appointments as instructed via appointment dispositions
  • Processes encounters via registration and check-out workqueues daily.


  • Healthcare and customer serice experience preferred
  • 1+ years of Medical Office/Call Center experience
  • High School Diploma Required