Business Systems Analyst - Workday

Equinix is the world's digital infrastructure company, operating 210 data centersacross the globe andproviding interconnections to all the key clouds and networks.Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, wehelp the world's digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, andtransform people's lives. Our culture is based on collaboration and the growth and development of our teams.

We hirehardworking people who thrive on solvingchallengingproblems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providinganequitable work environment that is foundational to our core values as a company and is vital to oursuccess.

Job Summary: Partners with Human Resources Total Rewards and Talent Management teams to ensure delivery of Workday solutions and other applications aligned to the Human Resources business and IT strategy, as well as the support of those applications. Manages projects from inception to completion requiring a consultative design thinking mindset while managing stakeholder relationships. Strong technical acumen to quickly adopt new Workday modules as needed.

Responsibilities

Business Requirements Analysis

• Partners with Human Resources stakeholders (Total Rewards and Talent Management) to analyze, define and document business requirements for defined-scope enhancements (i.e. Advanced Compensation, Performance Management, Absence, Benefits)

Process Modeling and Design

• Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional areas, using industry standard modeling techniques

Stakeholder Management

• Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope




• Guides business and project delivery stakeholders through IT process and obtains relevant participation

Solution Design

• Responsible for designing and documenting solutions within own track




• Interacts with other track BSAs




• Is an expert in Workday Talent, Advanced Compensation, Benefits and/or Absence




• Is able to vet data models, technical designs and drive best practices

Documentation

• Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts

Functional Design

• Develops functional designs for specific functional areas for major enhancements or projects




• Owns and evangelizes functional designs across cross functional groups




• Ensures that functional designs meet business needs and are in line with the solution design




• Keeps up to date with industry trends and vendor capabilities to produce robust functional designs

Testing & Test Design

• Owns specific modules in the application and develops test cases based on requirements and technical design




• Defines test strategy and execution approach to test specific module of an application




• Coordinates with stakeholders and obtains relevant signoffs




• Clarifies defects, triage and coordinate resolution with engineering teams

Project Management

• Manages enhancement and project releases for Workday Compensation, Benefits, Absence, and Talent/Performance modules




• Ensures delivery meets release goals

System Configurations

• Develops mastery in configurations of Workday Compensation, Benefits, Absence, and Talent/Performance modules




• Brings in best practices by keeping up-to-date with the technology and vendor products




• Documents configurations for future use and training

Day to Day Support (Workday Production Support)

• Supports first level resources




• Triages and troubleshoots issues




• Works with various functions within GTS to ensure RCA is complete and SLAs are met

Training and Change Management

• Works directly with functional SMEs and management team to coordinate SME training requirements and execution




• Communicates status against key support issues

Vendor Management

• Ensures vendor resources have appropriate workspace, system access, and tools




• Manages / leads individual consulting resources as assigned




• Understands vendor roadmaps




• Manages feedback and escalations, negotiation, contract renewals




• Conducts limited-scope vendor negotiations




• Provides status against plans and escalates issues

Vendor & Application Technology Evaluation

• Supports creation of vendor and application technology evaluation plans and presentations




• May conduct research, pilot features and document and prepare recommendations for review




• Conducts limited-scope vendor negotiations

Qualifications

• 5+ years experience in analyzing business requirements




• Bachelor's in Information Systems, Business or related field




• Workday Implementation Experience preferred




• Talent Management, Absence, Advanced Compensation, and/or Benefits experience a plus

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disabilities.