Posted in Installation - Maint - Repair 30+ days ago.
Type: Full-Time
Location: Bowling Green, Kentucky
ABOUT IMEDIA BRANDS:
iMedia Brands, Inc. (Nasdaq: IMBI) is a leading interactive media company that owns a growing portfolio of lifestyle television networks, consumer brands and media commerce services. Its brand portfolio spans multiple business models and product categories. Its television brands are ShopHQ, ShopBulldogTV, ShopHQ Health and LaVenta. Its media commerce services brands are Float Left Interactive and i3PL Services. Its consumer brands include J.W. Hulme, OurGalleria.com and TheCloseOut.com. Please visit www.imediabrands.com for more investor information.
OVERVIEW
The Call Center Training Specialist is the first point of contact for new call center team members and must lead by example to set a professional standard for Team Members to model. The trainer provides learning and development opportunities for team members, supports training programs for sales and support departments, partners with business unit to identify training and development needs, proposes solutions, and implements training programs to achieve business results.
Fun Team and Great Benefits!
Our flagship network, ShopHQ is a multiplatform interactive television network offering a balanced assortment of proprietary, exclusive and name brands to consumers in an engaging and informative shopping environment via television, online and mobile. ShopHQ reaches more than 84 million television homes with unique storytelling & entertaining content.
KEY RESPONSIBILITIES
QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES
CAREER PATH
Sr. CS Training Specialist, Manager of Quality, Training, and Development, Customer Operations Director
iMedia Brands is an equal opportunity employer. We are committed to complying with all applicable laws providing equal employment opportunities to individuals regardless of sex/gender, sexual orientation, age, disability, race, color, ethnicity, religion, creed, national origin, or other protected characteristics as defined by state, federal, or local law.
The individual in this role must be able to perform the essential job functions with or without a reasonable accommodation. In the event that a ABOUT IMEDIA BRANDS: iMedia Brands, Inc. (Nasdaq: IMBI) is a leading interactive media company that owns a growing portfolio of lifestyle television networks, consumer brands and media commerce services. Its brand portfolio spans multiple business models and product categories. Its television brands are ShopHQ, ShopBulldogTV, ShopHQ Health and LaVenta. Its media commerce services brands are Float Left Interactive and i3PL Services. Its consumer brands include J.W. Hulme, OurGalleria.com and TheCloseOut.com. Please visit www.imediabrands.com for more investor information.
OVERVIEW The Call Center Training Specialist is the first point of contact for new call center team members and must lead by example to set a professional standard for Team Members to model. The trainer provides learning and development opportunities for team members, supports training programs for sales and support departments, partners with business unit to identify training and development needs, proposes solutions, and implements training programs to achieve business results. Fun Team and Great Benefits!
Our flagship network, ShopHQ is a multiplatform interactive television network offering a balanced assortment of proprietary, exclusive and name brands to consumers in an engaging and informative shopping environment via television, online and mobile. ShopHQ reaches more than 84 million television homes with unique storytelling & entertaining content. KEY RESPONSIBILITIES
QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES
CAREER PATH Sr. CS Training Specialist, Manager of Quality, Training, and Development, Customer Operations Director
n applicant or employee wishes to seek a reasonable accommodation, please contact iMedia’s Human Resources department for further direction.
This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities as needed, and iMedia management reserves the right to amend the duties and responsibilities of this role at any time to meet business needs.
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