The Trainer is responsible for the training and evaluation of cargo handler and forklift operators, to ensure employee possess the basic knowledge of dock and forklift operations. This individual will also be responsible for mentoring and helping the employee to build relationships with operation leaders, supervisors, and terminal human resource team. The Trainer will also provide coaching and mentoring to leadership regarding effective employee interactions and employee engagement/retention strategies. The key responsibilities of this function are to ensure new employees possess the skills to be safe, productive and successful.
Core Duties & Responsibilities:
Onboard and train new employees on Forward Air policies and procedures
Trainer will assess employee skills, talents, performance and productivity with advice for improvement
Unload and break down freight onto good wood pallets, in compliance with the SOP and at a pace that meets or exceeds productivity goals and standards
Sort and organize freight by PO# and SKU#
May be required to break down freight
May include operating various types of material handling equipment
May include sorting, repacking and labeling, pallet repair, and other duties
Communicate with team members, trainers, supervisors & management to ensure all training needs are met
Order training supplies and materials to enhance instruction & Training program
Work with terminal manager, operations team and human resource team to facilitate retention and engagement
Other duties as assigned
Requirements:
Strong verbal and written communication skills
5 years previous warehouse and forklift experience preferred
Trainer should be able to assess employee skills, talents, performance and productivity with advice for improvement
Desire for a long-term career with an industry leading company
Ability to present and maintain a positive corporate image in a fast paced environment
The ability to work in a physically demanding warehouse environment - continuously lifting and moving up to 50lbs
Proactively establish and maintain effective working team relationships with all support departments
Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
Skills:
Ideal candidate will possess a "can do\" attitude with a "will do\" work ethic
Must have the ability to work in a fast paced environment
Self-motivated, strong interpersonal skills, and strong problem solving skills
Transportation industry knowledge and experience is a plus