This job listing has expired and the position may no longer be open for hire.

Director of Real Estate Management - Healthcare at JLL

Posted in Other 30+ days ago.

Location: San Francisco, California





Job Description:

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 92,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That's why

we're committed to creating an environment where we all feel welcomed, valued and empowered to achieve our full potential.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a "perfect" candidate. JLL is a place where everyone can grow no matter how they identify or what background they bring with them. If you're a leader of any level or experience and this job description resonates with you, let's talk.

What this job involves

This opportunity is at a major US Health System. Healthcare Solutions is an industry vertical within Corporate Solutions designed to address the unique needs of the healthcare industry.

Responsibilities


  • Develops and implements the Management Plan for assigned assets.

  • Directly supervises employees reporting to the assigned buildings. Establishes written goals and objectives for direct reports and conducts periodic formal and informal performance evaluations. Develops training program and career path for property employees.

  • Prepares and/or reviews the annual jurisdictional forms and filings as required.

  • Prepares the final budget documentation plans and administers budget for the office building(s).

  • Inspects facilities and equipment to determine extent of service and equipment required. Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings.

  • Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and JLL guidelines.

  • Oversees tenant improvement construction projects.

  • Supports Leasing Specialist in the preparation of lease and/or rental agreements and is responsible for lease administration process.

  • Maintains intimate knowledge of lease agreements; ensures compliance from an accounting standpoint and acts upon from an operations point of view.

  • Works with accounting to manage the accounting process and directs on-site bookkeeping functions and collection process.

  • Prepares and/or reviews adjustments to tenant billing process. Has a strong knowledge and understanding of CPI increases, escalations, recoveries, special, etc.

  • Arranges for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement and of leased premises as dictated by lessee's agreement.

  • Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement. Submits hiring recommendations to Group Manager for approval.

  • Competitively bids and prepares all service contracts to assure high quality and cost effective services.

  • Maintains role as secondary contact for tenants relative to tenant service requests. Proactively meets with tenant representatives on scheduled basis.

  • Prepares and/or reviews financial statements and reports on status of office buildings such as occupancy rates and dates of expiration of leases.

  • Prepares and/or reviews financial reports for client on monthly, quarterly and annual basis complying with requirements in management services agreement, with copy to the Group Manager. Analyzes financial statements to project future financial position and budget requirements.

  • Prepares and/or reviews periodic inventory of building contents and property condition, and forwards listing to client for review.

  • Directs the development, revision and implementation of property manuals and on-line systems.

  • Ensure that emergency evacuation procedures are in place and life safety systems are operating effectively.

  • Establishes, communicates and manages the tenant move-in/move-out process to minimize disruption to established tenants.

  • Assists Chief Engineer in meeting the assigned criteria within the Operations Audit. Assures compliance with Management Audit with the assistance of the Property Administrator. Assures compliance with Jones Lang LaSalle policies, procedures and standard practices.

  • Oversees the Property Administrator in the preparation of office equipment leases and maintenance agreements.

  • Assures that appropriate insurance requirements are in place for all properties.

  • Cross-sells all JLL services.

  • Participates in regional and national property management initiatives.

Sound like you? To apply you need:


  • Bachelor degree required; Advanced degree preferred.

  • Real estate license required. LEED certification preferred.

  • Minimum of ten (10) years' commercial real estate experience in property management.

  • Minimum of seven (7) years' experience managing a team of people.

  • Experience in budget preparation and financial reporting, with a strong understanding of building operational systems, lease negotiation, documentation and administration.

  • Competencies: Manage a profitable P&L, Client facing, perform the functions of leasing management, ability to lead a multi-disciplinary team including PA/TSC, Chief Engineer other.

  • Skills Required: Business, Financial, and Accounting Acumen, Communication, Leadership, Project management, and Technology Skills (Microsoft Office Suite).

The Healthcare Asset Director will have demonstrated the following competencies:

The Team


  • Lead a team of talented individuals to deliver integrated, innovative and differentiated solutions for our clients.

  • Clearly establishes performance expectations and goals for employees

  • Provides point in time feedback to enhance performance of employees

  • Creates an environment with strong morale

  • Experienced in managing large and geographically diverse teams

Contributes to the Growth of the Company


  • Become internal reference for best in class service delivery that can be leveraged to expand JLL's business

  • Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform

Client Focus


  • Dedicated to exceeding client expectations to ensure a no-bid contract renewal

  • Proactively solicits and responds to feedback and input from client

  • Establishes and maintains effective relationships with customers and gains their trust and respect

  • Experienced in managing multiple client contacts across a large geography. Able to manage through sometimes conflicting client priorities.

Results driven


  • Ability to translate the account plan into a solid delivery model

  • Measures the relevant data (financial, environmental, performance) and uses the data appropriately to reassess, adjust, expand or curtail

  • Takes corrective action quickly and decisively when performance falls short of expectation or when redirection is required

Solutions Oriented


  • Uses rigor and logic to solve difficult problems with effective solutions

  • Identifies issues before they become problems

  • Looks beyond the obvious and doesn't stop at the first answers

  • Realize operating leverage through process improvement, gaining capacity for value-added work

Industry Knowledgeable


  • An expert in real estate within the healthcare industry preferably CPM or years of experience equivalent (10 yrs in commercial real estate management)

  • Experienced in managing fire & life safety programs in a hospital environment.

  • Experienced in Healthcare Compliance.

What you can expect from us

We succeed together-across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL.

Apply quoting reference REQ148233 at jll.com/careers

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JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at Accommodation.Reques@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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