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Workday Payroll Senior Analyst - Work From Home at Alight Solutions

Posted in Other 30+ days ago.

Location: Charleston, West Virginia





Job Description:


As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

Note: this role is a virtual/work from home/remote opportunity

The Senior Analyst supports the ongoing delivery for payroll on Workday clients. This role is accountable for payroll operational leadership, project implementation management, client relationship management, and people management. Role is also responsible for providing functional leadership and guidance on best practices. This position involves heavy client interaction, client consulting, and internal team interaction across multiple domains. The Senior Analyst will have consideration and understanding for up/down stream processes & impacts on other domains/third parties. The payroll analyst will have the ability to identify and resolve complex issues and incidents as well as identify root cause & trends relating to the issues. The payroll analyst should have a deep knowledge of payroll subject matter, process and proficient technical knowledge. The payroll analyst advanced should have a good understanding of the overall service delivery model while also having some knowledge of project management and the system life cycle. This role may move to ongoing delivery on the ongoing payroll operations team. Implementation responsibilities will be for a single domain (Payroll) within a broad implementation. Overall responsibilities span people, project management, processes and technology in order to successfully deliver the Payroll domain implementation plan and services for live date.


Specific responsibilities:


  • Perform payroll Quality Assurance activities

  • Calculate and enter payroll payment or deduction data into the payroll system

  • Monitor inbound interfaces and resolve any edit errors

  • Load excel files and ensure all data is loaded

  • Submit funding requests

  • Supports stop payments, reissues, reversals and other adjustments

  • Support overpayment calculation and administration

  • Perform wage and data QA

  • Manage YE processing and W2 generation

  • Provides input to planning of work activities related to the Payroll domain within the overall implementation

  • Manages execution of project plan and deliverables for the Payroll domain

  • Provides input to requirements calendar

  • Accountable for the development/completion of Process Requirements Documents (PRD's)

  • Plans, schedules, and leads preparation for process requirements sessions

  • Holds the process expertise across applications

  • Lead facilitator for PRD discussions with assist from Workday implementation partner and team Business Analysts (BA's)

  • Accountable for the development/completion of Internal Acceptance User Acceptance Testing (IAT/UAT) test scenarios and scripts (supported by the Payroll Implementation Test Lead)

  • Participates in testing during IAT/UAT as needed

  • Accountable for the development/completion of SOP's/Process Flows, including integrated process flows cross domain as needed

  • Owns staffing management of team, including training plans and onboarding of all team members

  • Owns and runs domain aligned status update meetings internally and with client ( as applicable)

  • Primary escalation point between Operations and IT/PMO on risks/issues/solution needs

  • Coordinates team members, drives action items to resolution, ensures updates to change log for domain occur, participates in issue/solution log discussions

  • Prepares for and participates in Workday training

  • Ensures ongoing delivery colleagues have been hired according to the deal model, on-boarded and operations infrastructure is established for live date

  • Plans, coordinates, and supports the integration of India colleagues into the overall implementation project (as applicable)

  • Consult/collaborate with internal/external stakeholders to ensure alignment on priorities and ensure adoption of service delivery model

  • Escalates, assess, and/or mitigates (when required) risk/opportunities, including contract compliance, performance/delivery, adherence to Best Practices, standardized procedures & documentation, budget deviations

Qualifications (i.e., years of experience, education, specific skills and Work Conditions):

Position Requirements


  • Undergraduate Degree (BA, BBA, BS in Business), or equivalent degree or work experience required

  • Familiar with Project Management processes

  • HRMS/Payroll implementation experience required, Workday experience a plus

  • 3-5 years professional experience in HR administration, Payroll or related process area

  • 2 to 5 years people management experience, especially at a leveraged-contributor level desired

  • Experience in project/implementation work

  • Experience with PeopleSoft, SAP, other HCM required. Workday experience a plus

  • Ability to work under tight deadlines managing multiple tasks

  • Proven demonstration of problem solving/analysis skills to solve various stakeholder issues or process changes

  • Demonstrated ability to operate independently with direction from senior management

  • Ability to identify process improvement areas

  • Ability to refine processing procedures based on "big picture: and best practice understanding

  • Understanding of other in scope related service areas desired (e.g. compensation)

  • Ability to navigate and learn multiple systems

  • Demonstrated ability to write client business requirement documents

  • Ability to gain knowledge of client policies and procedures and ability to provide advice and counsel

  • Ability to understand and analyze the impact of changing priorities and balance resources appropriately

  • Deep Payroll, tax and accounting functional and operational knowledge required

  • Proven ability in partnering with business leadership in the creation and achievement of communication strategies and the ability to communicate effectively with different levels of management and influence multiple stakeholder groups

  • Proven ability to work effectively with business sponsors to gain necessary resources and support in a highly matrix organizational structure

  • Client consulting and coaching experience using highly developed interpersonal, influence, and relationship skills

  • Experience in leveraging a Systems Development Life Cycle framework to project work

Travel %: 10 %

About Alight

With an unwavering belief that a company's success starts with its people, Alight Solutions is a leading cloud-based provider of integrated digital human capital and business solutions. Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100 at alight.com.

Background Check Required

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Equal Employment Opportunity

Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.

Reasonable Accommodations

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Diversity Statement

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Authorization to Work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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