About Press Ganey

Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Position Overview

The Senior Analyst, Total Rewards and HR Operations is a key member of the Total Rewards (TR) team, involved in most aspects of the administration and evaluation of PG's TR program, and a contributor in TR program design, changes, and recommendations. With TR representing one of PG's largest expenses, it is critically important that the TR program be effective, efficient, and aligned to help PG attract, retain, and motivate diverse, high-caliber talent.

This is an experienced mid-level role that, after initially partnering with and learning from other TR team members, can lead and "own" certain areas/components of the TR program. Principally focused on PG's compensation, benefits (health & welfare and retirement/401(k)), and HRIS system; they will also serve as a key contributor in the data analysis, reporting, and communications of TR programs.

Duties and Responsibilities:

Primary duties and responsibilities include:

• Compensation: Conduct annual merit increase process; calculate annual bonus payouts; administer salary grade structure; conduct/perform external/internal competitive market value assessments; research and analyze compensation-related trends/developments, and participate in compensation surveys.


• Benefits: Administer benefit programs in compliance with applicable state and federal laws; coordinate/execute certain benefit processes (i.e. LoA, Open Enrollment) and look for ways to enhance; process invoices, answer associate questions; participate in claims analysis; administer 401(k) Plan; work with Payroll to flawlessly execute bi-weekly and other payrolls.


• HRIS: Ensure organized and accurate highly confidential associate personnel and benefit information in PG's "single source of truth" HRIS system; review and process changes; maintain central repository of associate documentation; run reports and balance/reconcile; identify and execute on process improvements to leverage technology.


• HR Operations: Execute on TR operational processes and procedures, such as preparing associate status change letters, promotions, transfers, etc.; create tickets and routers to notify appropriate parties; and process associate terminations.

Ideal candidate will have a strong propensity for, and ability to:

• Subject Matter Expert (SME): Serve as PG's SME in one or more concentrated TR areas, such as 401(k) Plan, HRIS, or Compliance


• Reporting: Prepare and submit/distribute required external governmental/compliance reporting and notices (e.g., 5500s, EEO, VETS, ACA) as well as internal periodic management reporting (e.g. monthly staffing dashboard, weekly claims analysis, new hire enrollments).


• Communications: Participate in the effective and flawless communication of TR program (e.g. associate memos, annual Benefits Guide, associate Communications/Total Rewards Statements) and associate TR training/town halls.


• Data Analysis: Analyze and summarize key TR data for management decision-making purposes; interpret and provide relevant thoughts and considerations; create and maintain reporting dashboards.

Qualifications/Education:

Minimum qualifications include:

• Bachelor's degree from an accredited college.


• 3-5 years of prior work experience working with compensation, benefits, HRIS systems, or payroll.


• Strong proficiency in Microsoft Excel, PowerPoint, and Word.


• Attention to detail/accuracy and strong organization skills.


• Excellent verbal and written communication skills; ability to create original content and drafts a plus.

Preferred qualifications include:

• Major in business, economics, or equivalent; strong demonstrated financial business acumen.


• Advanced Excel skills, including modeling and scenario planning.


• Ability to navigate and leverage technology/systems, troubleshooting as needed, looking for process improvements and streamlining opportunities.

Other Special Working Conditions/Physical Requirements:

• Must be of highest trust and integrity that understands importance of working with highly confidential associate information.


• May require off-hour availability from time to time, as needed.


• Ability to work productively using remote technology.


• Flexibility, agility, and ability to prioritize responsibilities and tasks effectively.


• The role will spend several hours a day sitting at a computer.


• Minimal travel of approximately 10% or less.


• Performs other related duties and special projects, as assigned or requested.
  
  

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process whichchecks are required for the position.For more information about Press Ganey, visit our website at pressganey.com.

Press Ganey Associates, Inc. is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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