If you are successful in your application for the Business Analyst, Investment Operations role, you will perform business analysis, project management, research, and testing to support key business initiatives and maintain and/or implement our Client technology suite of products. You will operate as a spokesperson for the client to ensure the appropriate decisions are made related to client-related technology development and maintenance activities. You will ensure the correct business functionality, requirements, and industry standards are addressed within the envisioned solution. You will perform a liaison function with BBH's clients/business units and technology teams to accomplish the agreed upon tasks within budget and agreed upon timeframes.You will act under general supervision reporting to the team manager, but will also be responsible to project managers on a project basis as assigned.
DUTIES AND RESPONSIBILITIES:
Business Analysis:
Lead Client workshops/discussions to understand client's project goals, workflows, complex business needs, gaps, and opportunities.
Compose business requirement documents (BRDs), use cases, issue logs, project status documents, scope change documents, mapping specifications, test plans and test cases. Ensure current and accurate documentation of the solution.
Create and execute test cases/scripts to validate the solution. Create support documentation for the client and internal support teams.
Conduct and coordinate business analysis efforts for client technology initiatives.
Describe the business need and potential solution in terms that both business and technical teams can understand. Review and approve all technical documentation related to the approved solution.
Actively participate in industry and professional networks to ensure awareness of industry standards, trends, and best practices. Apply industry knowledge and standards to BBH's products and client workflows to ensure the most efficient and effective client solutions. .
Understand the system architecture and functionality, and can assess the feasibility of client requests and apply the features of the various products as applicable.
Project Management:
Perform project management activities on assigned projects and tasks to ensure projects stay on budget and are completed within agreed upon timeframes. Candidate may act as both project manager and business analyst for a client project
Problem Solving:
Solve problems as needed through proposing insightful, knowledgeable, effective solutions. Solve difficult problems with effective solutions. Asks good questions and looks beyond the obvious.
Assist in the development of case studies to communicate to division, sales representatives, and other clients how BBH's products solve client workflow issues.
QUALIFICATIONS:
Bachelor's degree preferred with 4+ years' experience directly related to the duties and responsibilities specified and/or 5+ years related business or technology experience.
Financial services industry knowledge and experience, demonstrated knowledge of SWIFT messaging and current market practices preferred.
Understanding of custody operations, settlements, and fund accounting workflows, as well as an understanding of the key roles assumed by Custodians, Fund Accountants, Fund administration, Corporate Actions, FX, and/or Transfer Agents a plus.
Understanding and exposure to project management principles, practices, tools and techniques, including planning, organization, scope and issues management, budgeting, and facilitation.
Ability to compose, review, and edit written materials - most importantly business requirement documents, use cases, issue logs, project status documents, scope change documents, mapping specifications, test plans and test cases
Demonstrated knowledge and experience with Excel, MS Project, relational databases, PowerPoint, file transfer and Internet technologies.
Superior level of communications skills, both oral and written. Communicate concisely and with clarity, regardless of form. Strong listening, analytical, and negotiation skills, with close attention to detail. Ability to develop and deliver presentations.
High level of Customer Service including exceeding the expectations of both internal and external clients. Embodies the BBH Tenets including respect and courtesy.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
