Req ID:61321

Job Location:AlbuquerqueAlbuquerqueNM

Areas of Interest:Bank Operations; Payments

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states - Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies. .

Base Salary Range

Bonus Type

Summary

If you are looking for a role that combines a passion for innovation, an opportunity for growth, and a culture of teamwork, then you've come to the right place. We have an exciting opportunity awaiting someone like you!

About the Role

You will be responsible for processing advanced wire transactions for internal and external customers and ensuring client and departmental procedures are completed promptly. At times you will serve as the backup for the Wire Transfer Coordinator by coordinating workflow and performing quality assurance for compliance. In this fast-paced role, your awareness of fraud and risk will provide value to our client's needs.

What You Can Expect

You will serve unique and individualized needs for our client accounts while operating within defined policies and procedures. Your strategic thinking will help you create efficiencies and reduce potential errors. You will have significant decision making authority and responsibility for solving problems and customer complaints. You will also prepare special reports.

There are excellent opportunities for internal mobility as you collaborate with partners across the bank in various lines of business. You will build, expand, and retain long-term relationships with internal clients, which will position you for a great career with us.

Team Culture

All work is completed as a team, and each function is interdependent on the others. We are a close-knit, diverse group with the common goal to commit to each other's success. We build relationships with subject matter experts across the organization to gain a greater appreciation for their role and the service they provide.

Breaking out of the "us" and "them" mindset, we are able to come together across markets and brainstorm, ask questions, and find solutions during our bi-weekly team meetings. Group learning and idea-sharing are encouraged for positive change, regardless of one's role or level.

How You'll Spend Your Time

• You will process more advanced/complex wire transactions for internal and external customers using the domestic wire transfer system. Complicated queues include NSF, callback, specify, confirm/notify, OFACIN/OFACOUT.


• You will ensure all wires are processed on time and complete proper debiting and crediting of DDA and general ledger accounts in compliance with federal regulations, Bank Secrecy Act, as well as bank policy.


• You will ensure all required customer agreements are in place according to Bank guidelines and resolve bank wire issues and inquiries. You may assist in setting up funds transfer agreements, including schedules/repetitive/sweep wires, internal authorization forms, and issue PIN numbers.


• You will troubleshoot domestic wire transfer/ archive/automated fax systems, suspense general ledger reporting, customer profile set up, and ensure everything complies with external customer funds transfer agreement and audit requirements.


• You will serve as a liaison between Bank technical personnel and third-party vendors or Federal Reserve when system upgrades, conversions occur.

We'd Like to Talk to You

DETAIL ORIENTED: You follow our established standards and have good judgment so you can escalate situations when appropriate. A passion for doing the job right the first time brings us joy. Accuracy, follow up and follow-through are vital for this role.

TECHNICAL SKILLS: You are proficient in 10-key speed and accuracy; you have mechanical aptitude and MS Office (Word and Excel) experience.

SOLID COMMUNICATOR: You speak clearly and express ideas concisely, and you tailor your written communications to the respective audience.

PROBLEM SOLVER: You're able to track and solve complex problems in a variety of situations and function effectively in rapidly changing or uncertain conditions.

FORWARD THINKING: You anticipate the implications and consequences of situations and take appropriate actions, and prepare for possible contingencies.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of an Associate's Degree in Business and 2-3 years experience in wire transfer ora related field or equivalent combination of education and experience.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!

BOK Financial is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions.