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Accounts Receivable Supervisor at Centerstone

Posted in Other 30+ days ago.

Location: Bradenton, Florida





Job Description:

At Centerstone, our mission is delivering care that changes people's lives. For over 60 years, Centerstone has been providing community-based behavioral healthcare, substance-abuse treatment and therapeutic foster care services across the U.S. We're committed to bringing passionate and customer experience-focused individuals to help us continue to provide the best care to our communities. If you think you're a good match to join our organization, please review the career opportunity below and submit your application. We look forward to hearing from you!


Job Description:

Position Summary: The Accounts Receivable Supervisor leads a team of AR specialists, Billers and Self-pay Collectors.

Minimum Qualifications: At least two years of experience in a supervisory role, working in a healthcare setting with extensive knowledge of Medicaid, Medicare, and commercial insurance billing and collection processes. Experience managing an abundant aging report with a large numbers of payers. Must have computer skills/High School Diploma/GED.

Preferred Qualification: Bachelor's Degree or Billing & coding Degree/certification. Accounts Receivable experience in a behavioral health care setting with knowledge of both inpatient and outpatient billing and collections.

Special Skills, Knowledge and Abilities: Strong supervisory, oral, and written communication skills a must. Knowledge with myAvatar preferred. Experience with Navicure/Waystar clearinghouse a plus.

Essential Functions/Job Duties:


  • Set goals for accounts receivable team and develops strategies to meet them.


  • Review aging reports on a weekly basis; provide ongoing performance coaching and training.


  • Analyze distribution of payer assignments and adjust when appropriate.


  • Review payments to ensure insurance companies are paying within the limitations of our agreed upon contracts.


  • Analyze account metrics and trends to foresee any potential issues.


  • Ensure billing issues are communicated clearly with a plan of action to resolve.


  • Keep revenue at a constant flow by ensuring that all claims are billed out in a timely manner.


  • Work closely and communicate regularly with surrounding departments, which influence revenue.


  • Develop strategies and ideas to enhance self-pay collections.


  • Keep aging reports accurate, ensuring credits and refunds are completed as appropriate


Work Environment/Physical Demands: Works in well-lighted areas. Sits, stands, bends, lifts and moves intermittently during work hours. Is subject to frequent interruptions. Is involved with clients, residents, family members, personnel, visitors, government agencies/personnel, etc., in a behavioral health setting.

Position Type, Expected Hours of Work and Travel: This is a full-time 40 hour per week non-exempt position. This position typically works Monday thru Friday from 8:30am to 5:00pm. Some flexibility in hours is required.

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Time Type:

Full time

Delivering Care that Changes People's Lives starts with our employees. As a Centerstone employee there are many perks to enjoy. Below are just some of the great benefits you might be eligible for with Centerstone.


  • Health & Wellness

    • Medical Coverage

    • Dental Coverage

    • Vision Coverage

    • Flexible Spending Account

    • Health Savings Account

    • Short Term Disability

    • Long Term Disability - Company Paid

    • Wellness Programs - Company Paid




  • Financial Wellbeing

    • Competitive Compensation Packages

    • Life Insurance - Company Paid

    • Accidental Death & Dismemberment Insurance - Company Paid

    • 403b Retirement Plan with Company Funded Matching

    • Retirement and Financial Planning Services

    • Employee Discounts including Dell Computers, Verizon Wireless, Liberty Mutual, Costco, and Enterprise Rent-a-Car

    • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)




  • Career Development and Growth

    • At Centerstone training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education

    • Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us and have a 5 state footprint for those looking to relocate geographically

    • Centerstone Research Institute and Center for Clinical Excellence teach provide staff with industry best practices and processes




  • Work Life Balance

    • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (Paid Holidays)

    • Flexible Work Schedules to promote a Healthy Work Life Balance

    • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being



Centerstone is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.


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