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Market Director, Professional Services at Konica Minolta Business Solutions

Posted in Other 30+ days ago.

Location: Chicago, Illinois





Job Description:

Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business.

From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.

At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.

Position Objective

The overall responsibility of the role is to develop and manage professional services engagements with Konica Minolta's regional, corporate and global customers. This includes the management of revenue growth, engagement planning, staffing, quality and execution, client satisfaction and relationship management. This position is responsible for an assigned market for solutions focused sales professionals in the creation and delivery of integrated print, document management and Managed Services solutions

Essential Job Functions

* Collaborate with Konica Minolta Business Divisions /Organizations in driving the sales of professional services offerings for all local, regional- major, enterprise and global accounts.

* Provide subject matter expertise to the professional services practice, helping to deploy the strategy as it relates to professional services, providing pre-sales and post sales consulting services to clients.

* Develop strategic business support and guidance to professional services accounts and field organization as it relates to sales support and resource management (people, tools, methodologies, and processes).

* Leverage and maintain local professional services resources, KM Business Divisions/Organizations and external partner/vendor relationships in order to meet customer demands.
* Attain the assigned professional services revenue & profit targets within the market.

* Manage cost structure and operating expenses for respective region.

* Develop accurate forecasting with market sales leadership.

* Establish and maintain collaboration and alignment with Direct regional management teams.

* Oversee the recruitment, development and retention of professional services sales team while fostering a culture of knowledge sharing and high performance

* Develop new techniques, models and plans to help attain company initiatives.

Competencies (Knowledge, Skills and Abilities)


  • Act as a change agent horizontally and vertically within the organization

  • Attracts talent and has vision of how to lead the organization into the future

  • Understands customer expectations and delivery of services based on objectives

  • Willingness to travel within the region/ territory

  • Collaborative, open to the development of new ideas and programs

  • Proven record of time management and organizational discipline

Experience, Educational Reqts and Certifications


  • Four-year college degree preferred or equivalent experience in a related field

  • 4+ years relevant Sales leadership experience in Managed IT Services or Software sales or consulting

  • Demonstrated success in recruiting, retaining and managing experienced Software /IT sales professionals and creating high performing sales culture.

  • Proven sales/ technical background of professional software & managed services sales.

  • Proven history of consistently meeting and exceeding assigned quotas

  • Excellent presentation, written and verbal communication skills

  • Strong financial planning, operational execution, and leadership skills

  • Strong organizational skills and capability of multitasking within a fast-paced demanding environment.
  • Proficient with PowerPoint, Excel & Word

Konica Minolta Offers:


  • Outstanding benefits package (including medical, dental, vision, life insurance)

  • 401(k) plan with matching company contribution

  • Generous holiday and paid time off schedules

  • Ongoing professional development training

  • Visible, exciting work supporting sales of cutting edge technology and workflow solutions.

Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.


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