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Workday Manager - Absence and Time Tracking (Work from Home) at Alight Solutions

Posted in Management 30+ days ago.

Location: Milwaukee, Wisconsin





Job Description:


As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

As a Workday Manager (Absence & Time Tracking), a typical day to include:

Manages project resources responsible for ensuring timely and quality execution of client deliverables and consulting with clients on Workday Time Tracking and Absence Management projects. Develops solutions to complex problems/projects across Time Tracking/Absence Management clients and leads large enterprise projects. Participates in client sales meetings as Subject Matter Expert/Advisor. Actively develops less experienced colleagues and leads internal initiatives to improve domain. People Manager.

Key Responsibilities:


  • Responsible for leading one or more areas of a large project and/or multiple concurrent projects potentially over longer periods of duration


  • Responsible for managing all stages of the project for the client, from planning and design phases through testing and deployment


  • Responsible for coordinating the work of others, regardless of people management responsibilities. Managing project FTE, scope, budget, quality, and timeline.


  • Motivates colleagues to think outside of the box and bring ideas to fruition


  • Understands agendas and others' perspectives, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization


  • Develops processes and methodology within and across HCM/FINs


  • Provides a proactive interface between the external clients and the internal staff to ensure effective coordination and delivery of Workday projects


  • Able to consult to dependencies and integration aspects across and within Workday


  • Champions a Workday product area within and outside of the team


  • Responsible for client delivery and project satisfaction related to domain area


  • Integrates with other areas across Alight and functions to provide a complete solution


  • Significantly contributes to and leads efforts to develop internal resources via mentoring, coaching, and directing work


  • Takes an active role in defining and leading internal initiatives for area


  • Visibility as an expert within the Workday ecosystem product groups/chats


  • Participates in client sales meetings, assisting with collateral creation where needed


  • Creates work estimates and solutions for small to large bodies of work


  • People Manager


Additional business area specific duties and responsibilities:


  • Analyzes, defines and documents complex business requirements and processes relating to the Workday Absence Management / Time Tracking deployment.


  • Leads design and review sessions/workshops with technical and functional resources at all levels, including members of management.


  • Understands the scope and details of project plan and is able to identify and communicate the need for resources for tasks or assigned areas of responsibility.


  • Manages multiple, parallel projects using exceptional organizational and time management techniques to successfully complete tasks in a timely manner.


  • Manages Workday Absence / Time Tracking implementations through the various lifecycle stages, from business need through design and delivery.


  • Performs lead duties as the lead functional architect on Workday Absence / Time Tracking implementations, responsible for the analysis, design, scheduling, construction and delivery of the Workday solution.


  • Monitors progress of tasks against plan, and reports status to leadership on project issues.


  • Establishes and maintains client relationships. Communicates client feedback to leadership as appropriate.


  • Suggests improvements and proactively addresses issues. Answers all inquiries in a timely basis.


  • Contributes to knowledge management capital through activities such as sharing documented lessons learned, Q&A, documented deliverables, and regularly posting best practices and knowledge sharing information to the internal info sharing site.


  • Understands quality standards for own work and monitors and manages work of team members, providing feedback as appropriate.


  • Completes assigned tasks in prescribed timelines consistent with deliverables and asks for support and direction as appropriate.


  • Understands the scope and details of project plan and is able to identify and communicate the need for resources for tasks or assigned areas of responsibility.


  • Provide guidance, instruction, direction, and leadership to other team members


Knowledge, Education, Certification, Skills & Technical Proficiency:


  • Bachelor's Degree or equivalent in technical, business, or financial discipline


  • Workday certified in Time Tracking and/or Absence Management is preferred.


  • Additional Workday certifications may be required


  • Recognizes and tackles difficult conversations proactively. Strong soft skills that facilitate resolution and win-win approach


  • Strong communication skills including the ability to synthesize information into clear, concise messages


  • Proven consultative skills to guide client and internal discussions to agreement of solutions in a timely manner


  • Experience implementing complex, practical business solutions under multiple deadlines


  • Ability to be effectively and actively engage on multiple, concurrent projects


  • Able to prioritize and organize increasingly complex work to ensure overall timeliness and quality standards


  • Ability to work in a fast-paced environment and to adapt to frequent change


  • Proven experience working creatively and analytically in a dynamic environment


  • Demonstrated advanced experience with Excel and PowerPoint


  • Exhibits problem-solving skills, including troubleshooting issues and escalates as appropriate


  • Excellent communication skills, both verbal and written, including clear articulation of complex messages and requirements


  • Demonstrated commitment and achievement to delivery excellence and client satisfaction


  • Proven experience demonstrating initiative and curiosity to build skills in other areas by leveraging available trainings and Workday documentation


Work Experience:


  • 7-8 years relevant work experience required


  • 2+ years of Workday experience


  • Previous consulting experience either as an internal consultant or with a consulting / software organization in another ERP application (e.g. PeopleSoft)


  • Experience defining global HR business and systems strategy, developing system requirements and implementing practical business solutions under multiple deadlines


  • Deep knowledge of specific domains: Time Tracking and Absence Management. Knowledge of Workday Payroll is a plus.


Work Environment:


  • Travel required up to 50% of time


  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard


  • Regular, predictable attendance is required


  • Ability to sit at a computer terminal for an extended period


Background Check Required

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Additionally, an active security clearance or the ability to obtain one may be required for this role.

Equal Employment Opportunity

Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.

Reasonable Accommodations

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Diversity Statement

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Authorization to Work in the United States

Applicants for [employment/this position] in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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