The Account Coordinator position support staffing needs by performing a wide variety of clerical and administrative duties needed to place a healthcare professional on assignment.
The location of this position will be onsite at the client in Providence, Rhode Island.
Job Tasks:
Review HP candidate electronic profiles (work history, skills, convictions, references, etc.) in AMIE system in order to submit bookable candidates to facility clients, by taking into account order details/requirements as well as file flow to client.
Inform Recruiters of additional information needed to complete HP candidate profiles by responding to file submissions in order to create urgency.
Request HP candidate references based on client order requirements using the internal referencing interface and partnering with Traveler Qualifications team in order to provide client with clear, consistent and accurate profiles.
Upload HP profiles into client tracking system utilizing the appropriate vendor management (VM) technology and process in order to generate client responses and candidate interviews.
Study the best practices in navigating VM systems including document types and requirements to become the technological expert (Super User) in order to quickly and accurately submit candidate profiles.
Articulate to Account Managers and Recruiters how each online VM system differs in terms of submission process and requirements in order to expedite and troubleshoot file submissions and uploads.
Verify and post open orders from vendors by interpreting system-generated order notifications to determine which are valid for a new, open position that goes into the AMIE system.
Interpret system-generated order notifications from VMs to verify those that are new, open positions, by partnering with Account Managers and post orders in AMIE.
Generate production and management reports using AMIE, Brain Reports and Excel in order to support leadership performance tracking and analysis.
Verify and confirm candidate bill rates and assignment dates when Travelers accept offers/assignments in order to finalize HP file and avoid billing issues.
Cover open account management territories by calling facility contacts to open orders, submit files and expedite interviews and offers, in order to support department performance goals.
Education, Certifications & Experience
Minimum Education/Certifications:
High school diploma or GED certificate required
Preferred Education/Certifications:
Bachelor's degree
Minimum Experience:
Minimum of one year work experience in sales, recruiting, or customer service capacity
Working experience in a high-pressure environment, including experience in adapting to changing priorities
Must also have computer/keyboard skills and proficiency in Microsoft Office software
