Project and Program Manager, New Feature Introduction

Equinix is among the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and progressive individuals who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries, spanning 5 continents, we are home to the Cloud, supporting over 1,000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving specific areas of software development, software and network architecture, network operations, and complex cloud and application solutions.

Equinix makes the internet work faster, better, and more reliably. For this purpose, we hire talented individuals who thrive on solving hard problems. In return, we give them opportunities to hone new skills, experiment with new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble and gritty people who create The Magic of Equinix. We all share a passion for winning and put the customer at the center of everything we do.

Are you passionate about driving the delivery of new products and services? Do you want to work with a global product management and engineering team? Do you thrive in an ever-changing environment and aren’t averse to working in a matrix organization? If you answered yes, then come join our Product team at Equinix. You will collaborate with some of the brightest minds in the industry and enjoy a competitive package, great benefits, and a creative and diverse work environment.

Job Summary:  Responsible for driving the delivery of core colocation products and services.

Equinix is seeking a driven individual to join our Product Program Management organization. You will collaborate with creative and passionate people in an agile work environment while helping bridge the technical and business worlds. In order to do this successfully, it’s essential to be able to break down complex concepts into simple solutions.

Responsibilities

• Create and be responsible for the master milestone schedule, keep deliverables on track, handle dependencies and escalations


• Understand and determine critical metrics and success criteria with the impacted functional areas


• Cultivate relationships in a matrix organization while collaborating with cross-functional team members to drive the execution of program tasks and deliverables. This is including, but not limited to, consulting with partners on program requirements, proactively seeking feedback to improve partner satisfaction with schedules, delivery and quality


• Communicate with a broader group of stakeholders beyond the program team via standard communication tools and templates (e.g. in-person, emails, status reports)


• Create and maintain a list of program risks, issues, assumptions, and dependencies


• Know when and how to escalate to resolve complex issues. This includes preparing documentation for upper management to leverage and act on.


• Facilitate product impact assessments, requirements definition, trade-offs, resource stabilizing, and change control


• Create, maintain and report high-level program/project dashboards and metrics


• Develop and deliver cross-functional programs for the Product Management and Engineering teams


• Coordinate with program teams across AMER, EMEA, and APAC.

Qualifications

• Ability to obtain and communicate a broader picture but also get hands-on when needed


• Proactive mindset, adaptable with excellent time management skills


• Experience managing Agile software development projects and programs


• Advanced Powerpoint and Excel skills


• Ability to work with global teams


• Thrive in a matrix/virtual community that is fast-paced and global


• Excellent communication skills – at all levels, including executive-level presentations


• Ability to multi-task; manage multiple, complex, short/long term projects simultaneously


• Colocation, networking, and software agile development knowledge is a plus


• Experience working for an industry-leading software development company with cloud, big data, and/or networking services


• New product & feature introduction knowledge strongly preferred


• 3+ years of product or program management experience required


• Bachelor’s degree or equivalent required. MBA preferred.

Equinix is an equal opportunity employer. All applicants will be considered for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.