The Senior Operations Coordinator plans, directs, and controls driver scheduling, allocation, and dispatching along with communication functions to effect economical utilization of driver facilities. The Senior Operations Coordinator is responsible for driver settlements, DOT Violations and compliance, as well as building and maintaining customer relationships.
Essential Functions:
Sets schedules, routes, and assigns drivers and vehicles.
Submits recommendations for development of compliance with transportation policies, procedures, and programs.
Conducts continuous analysis of vehicle and driver assignments and analyzes scheduling reviews, and revises driver schedules to increase efficiency and to lower costs.
Recruits, orients and monitors progression of new drivers.
Enforces compliance with administrative policies, procedures, safety rules, and government regulations.
Maintains operation and maintenance of equipment and communication systems.
Responsible for take-home office equipment.
Provides guidance to resolve technical and personnel problems.
Responsible for answering all communications in a timely manner.
Other duties as assigned.
Other Requirements:
High school diploma or equivalent.
Prefer two years or more in the Logistics/Transportation industry.
Should have the ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Ability to interpret a variety of instructions furnished in written ,oral, diagram, or schedule form.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must have strong PC skills, written and communication skills, and customer service skills.
Must know DOT laws and violations, and OSHA requirements.
