Harris HealthCare is seeking talented and motivated Software Implementation Consultants to join our Professional Services team.

 You will have the opportunity to work in a fast-paced environment managing multiple concurrent projects. Responsibilities include overall project management, business analysis, creation of project deliverables, training and project resource coordination.  

You will work closely with both clients and development team members to achieve client goals. Ability to travel is required, though actual amount will vary by project. Additional responsibilities may include client training, customer support, program documentation, product testing and demonstration. This is a full time position with benefits, including a generous vacation policy, and health, dental, life and disability insurance.

What your impact will be:

• Support and lead process enhancement initiatives and business requirements definition to drive operational efficiencies and improve the customer experience.




• Develop and maintain robust and accurate end-to-end knowledge of business processes and applicable procedures.




• Manage activities to produce successful results on multiple projects simultaneously.




• Facilitate the requirements gathering of “As Is” process definition via interactive workshops.




• Support key project implementation activities such as implementation planning; systems integration; training plan development and execution; procedure development; performance management modifications; business case tracking and realization; user acceptance testing planning and execution.




• Work collaboratively to assess impact of change requests for effort estimation and capacity planning purposes.




• Support communication of project status to management, implementation team and project stakeholders through regular status reporting and other presentation vehicles.




• Assist in the monitoring of project-related issues or escalations (of an urgent or high priority nature) and build response strategies and actions to address issues.




• Ensure our organization is equipped to respond to customer inquiries; design and implement appropriate customer positioning and track/report on operational impacts.




• Assist with business development related activities including the development of proposals, statements of work, and delivery of presentations.




• Work with IT project teams and business units to help gather business requirements to aid in the design and development of software applications.




• Understand the business objectives and processes of current systems. Perform analysis and evaluation of options, alternatives, and system capabilities. Where appropriate, recommend enhancements through the application of technologies, systems and process changes to solve problems or enhance business processes.




• Understand and meet Business Unit goals with regard to implementation, revenue, and performance metrics.

What we are looking for:

• Bachelor’s degree in Business or Technology related field from an accredited institution


• Must have 3+ years’ experience as a Technical Business Analyst


• Experience in business analysis including translating user needs into functional or technical requirements required


• Proficient with Word, Excel, PowerPoint required, Visio preferred


• Excellent written and verbal communication, including technical writing skills


• Understanding of systems engineering concepts


• Enterprise technology delivery experience


• Ability to operate independently, with minimal supervision in a fast-paced, collaborative environment


• Management skills


• Leadership qualities and excellent problem-solving ability

What we offer:

• Culture for Growth




• Top Notch Employee Health & Well Being Benefits




• Every Voice Matters




• Global Reach




• Careers with Purpose




• World Class Career Development Programs




• Focus On Sustainability

About us:

From the start, Harris Healthcare has focused 100% on healthcare and providing solutions to improve productivity, efficiency and accessibility, ensure regulatory and legal compliance, and enhance the quality of patient care and safety while keeping the financial side of hospital operations securely in the black. Within Harris Healthcare you will find an extensive suite of clinical, financial, scheduling, and planning solutions as well as all the related services you would expect.

Our solutions can be mixed and matched to meet the needs of small practices or large IDN networks, and are used in hospitals and health systems and their associated facilities throughout the world.