Teleperformance is the number one contact center and client relationship management company in the world. For almost four decades, we have been helping our clients in 160 markets around the world strengthen their relationships with their customers. We are a team of 217,000 passionate people working in 340 sites providing outstanding customer experience from 74 countries in 265 different languages and dialects. As one of the world's larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. That is why we transform passion into excellence.
Full Benefits (Medical, Dental, Vision, 401k and more)
Employee wellness and engagement programs
A fun, casual virtual work environment
Impact in This Role Our Automotive Sales Call Center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond for one of the Big 3 Auto Makers. Responsible for promoting and selling Company products and services that are both current and emerging. Uses a consultative sales approach to ensure our customers receive the best value. Dedicated inside sales role handling calls from customers wanting to set up new service, transferring service from one address to another, and/or adding a new product to their existing service. Inbound Sales Representatives are expected to sell as many lines of business or ancillary products as possible on each call. Inbound Sales Representatives are compensated based on a 30% commission component in addition to their base salary
Responsibilities
Primary Duties, Responsibilities and Requirements
Leverage company tools and technology to confidently provide the customer with product knowledge, which will enhance customer engagement and maximize sales
Promote brand awareness by offering additional products and services to meet customer needs
Through demonstrated individual performance, promotes the highest standards of ethical and professional conduct
Thrives as a team player in a fast-paced, high-energy, change-oriented environment
Passion for consultative sales, recommending products or solutions tailored to each customer
Achieve and exceed established weekly, monthly, quarterly and annual sales goals
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Achieves or exceeds sales targets while interacting with new and existing customers via telephone and selling Company products and services.
Ability to proactively address customer needs in a timely manner
Maturity and a hunger for success
Ability adapt and adjust to change in a positive manner
Competitive Attitude and drive for results
Requirements
1+ years Sales experience
Availability to work various shifts
Ability to use Windows operating systems
Ability to type 25 wpm
Over 18 years of age
High School Graduate or GED
Predictable and reliable attendance
Consistent work history
Proven oral & written communication skills
Comfort with desktop computer system
Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
