Manage and profitably grow assigned Retail business-to-business (B2B) accounts.
Manage and profitably grow assigned Wholesale accounts (ie…existing relationships).
Identify, close, and foster new B2B sales opportunities / customer relationships.
Conducts outbound proactive calls to assigned customer base, as well as “new” potential customers, with goal of building rapport, trust, customer loyalty, and ultimately, driving incremental revenue growth.
Using assigned and self-generated leads, build appropriate funnel to achieve sales objectives.
Contacts newly assigned customers immediately.
Collaborate with customers upfront to develop solutions that meet their business needs.
Work with CPO back office organizations to bring viable sales opportunities to closure (including sales quotations and negotiating pricing as necessary to acquire new business).
Negotiate (in partnership with Leadership) contracts and terms of sale to maximize company profitability.
Collaborate with CPO Merchandising team to ensure inventory is available to fulfill orders.
Enters customer orders into sales system as needed.
Manage individual sales pipeline and effectively forecast close probability.
Reviews weekly customer reports to identify sales growth opportunities.
Collaborate with customers post sale/contract to resolve any outstanding issues.
Performs other duties as assigned, such as (but not limited to) serving as a back-up resource for the Inside Sales team.
Understands and demonstrates CPO’s Core Values.
Skills/Knowledge Required
Must possess a customer-first orientation.
Strong negotiation skills with the ability to close sales.
Ability to communicate with customers at all levels of management.
Strong results orientation.
Strong verbal and written communication skills.
Ability to work cross functionally within the organization.
Strong understanding of competition within a sales environment.
Strong working knowledge of all customers within scope of responsibility.
Demonstrated ability to assess customer needs and promote/sell the company’s products and/or services.
Ability to acquire information from customers to drive solutions and meet customer needs.
Strong follow up skills to ensure timely resolution in meeting customer needs.
Strong time management skills, including ability to manage and prioritize multiple tasks.
Ability to access and navigate MS Outlook, MS Office, and other internal systems.
Self-starter with an ability to work in a fast pace work environment with little supervision.
Education and Experience
Undergraduate Degree Preferred / High School Diploma or equivalent required.
2-5 years previous experience preferred.
Proven track record of over-achieving goals.
Proficient excel skills.
Ideal candidate will have experience in retail and/or e-commerce space.
Ideal candidate will have tools and/or adjacent industry / product experience.
Excellent written and verbal communication skills.
Compensation
Compensation for this position is comprised of two components: Fixed and Variable
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
