UN-Sales Consultant at Comcast

Posted in Other 12 days ago.

Type: Full Time
Location: Harrisburg, Pennsylvania





Job Description:

Job SummaryNo text availableJob DescriptionResponsible for promoting and selling Comcast products and services toboth new and existing customers while engaging with them in a retailstore location. Communicate effectively with customers to inform themof the features, benefits, and use of all products and services.Educate and assist them on their purchase decision and offer the bestpossible technology solution to meet their needs. Explain andillustrate the advantages of their purchase decision and place an orderon their behalf while they are inside the retail store. Demonstratestrong customer-focused service, both on and off the sales floor, andtransform every customer interaction into a positive customerexperience. Provide effective collaboration with other Comcastemployee's and exhibit strong skills in the areas of relationship-building and sales presentation.Core Responsibilities:- Provide strong understanding and enthusiasm around technology,especially around Comcast products and services. Maintain detailedsales product knowledge, including competitive information.- Provide superior customer service with all customer interactions.Evaluate customers' potential product needs and make appropriaterecommendations.- Utilize retention techniques to proactively retain existing customersfrom canceling service.- Meet or exceed sales quotas in an accountability-based culture.- Manage store inventory, process equipment transactions, and handlehigh volumes of cash and other payment activity with a focus ofmaximizing the customer experience.- Work in a fast paced, high-volume environment and, where applicable,cover multiple store locations throughout the operating area; may beasked to travel to other Customer Service Centers to offer additionalsupport.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) and overtime as necessary.- Other duties and responsibilities as assigned.Salary:Base Pay: $12.59Total Target Compensation (Base Pay plus Targeted Commission): $20.28Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.PDN-933e7026-681e-4d35-ad41-20360626607f