Job Description:

Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.

In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

The BARISTA is responsible to assist Pacific Perk customers, conduct sales transactions in a courteous, friendly, and professional manner, and provide efficient and professional food and beverage service to hotel guests.

ESSENTIAL DUTIES, include but not limited to:

• To make and serve specialty coffee and espresso drinks.


• To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Spa Director or Outlet Supervisor, when necessary to ensure customer satisfaction.


• To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.


• To make the Outlet Supervisor aware of all guest comments and complaints.


• To be thoroughly familiar with the menus, service standards, and procedures.


• To follow specified procedures to provide prompt, efficient, and gracious customer service to hotel guests by the pools, including answering telephones; taking, preparing and presenting guest checks; and providing correct change for cash transactions.


• To follow specified procedures to properly set-up the Pacific Perk on a daily basis.


• To ensure the cleanliness and condition of the Coffee Shop. 

JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Must be familiar with all areas of customer service, including correct telephone etiquette, proper cash and cash register handling, and writing mail orders. Must have strong basic math skills. Previous hotel/resort experience preferred.

SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

PHYSICAL DEMANDS: Stands and walks short distances throughout shift. Bends, stoops, reaches, and lifts up to 20 lbs. to perform routine job tasks.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com 

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.   All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.  

Surf & Sand Resort is recognized as one of Condé Nast Traveler Readers' Choice Awards, Top Resorts in Southern California, one of Travel + Leisure’s World’s Best, is a member of Preferred Hotels and Resorts and has held the AAA Four Diamond rating for over 20 years.  

Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651
www.surfandsandresort.com                               HR direct line: (949) 376-2764           

See job description

Apply Now