The Capital District YMCA is seeking dynamic Part-Time Member Service Rep to join their team!
This position supports the work of the Y, a leading charity committed to strengthening community. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.
QUALIFICATIONS:
Previous work experience (1-3 years) in customer service, sales or related experience.
Certifications required within 30 days of hire: CPR/AED, and First Aid.
Excellent interpersonal and problem solving skills.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Basic knowledge of computers.
Scheduled shift(s) Available: 9am-1pm and 2-7pm and 4-7pm
Experience
Required
1 - 3 years: Customer service, sales, or related experience.
Education
Preferred
High School Diploma/GED or better
Licenses & Certifications
Preferred
First Aid
AED
CPR
Skills
Required
PC Experience
Problem Solving
Sales
Work in diverse community
Telephone
Data Entry
Customer Service
Communication
Behaviors
Required
Functional Expert: Considered a thought leader on a subject
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
