For individuals assigned and/or hired to work in Colorado, Gates is required by law to include a reasonable estimate of the compensation for this role. This compensation range is specific to the State of Colorado and takes into account various factors that are considered in making compensation decisions, including but not limited to candidate's relevant experience, qualifications, skills, competencies, and proficiency for the role.Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.Let's simplify it... think belts and hoses. Found in motorcycles, conveyer belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?WHAT TO EXPECTAs an innovation leader, we look for ambitious, forward thinking, open-minded and well-rounded individuals to join our global team. Located in our downtown Denver office, you will provide day-to-day administrative support for IT Infrastructure operations and project execution. The ideal candidate will have a strong working knowledge of IT infrastructure technology, project management, requirements gathering, expense planning and a wide range of IT support-related tasks. This position involves investigating hardware and software systems in order to continually improve our processes and procedures. You will need both hard-technical skills, as well as soft communication skills to analyze and communicate frequently with teammates across functions.Key responsibilities (to name a few):
Coordinate with resources both internally and externally to understand and document needs. This may include creation and presentation of reports to team members and shareholders to support recommendations
Organize and track formal projects as well as informal initiatives to facilitate timely delivery of infrastructure additions, removals, or major changes that support global needs. This may include influencing stakeholders to support IT projects
Participate in expense planning for yearly budgeting process, maintenance agreement renewal, request for proposals and cleanup or cost reduction of existingagreements including but not limited to telecommunications
Update and develop improved IT processes, workload management processes and documentation.
Perform reviews in order to refine and continuously improve workload efficiencies.
Coordinate vendor support, vendor agreements and escalation on warranty issues or necessary maintenance renewals
Coordinate with IT systems engineers, application support personnel, and various other functions for continuous improvement
Improve training and operational procedures to increase productivity. Use a variety of data analysis and organizational tools to uncover insights
ABOUT YOU
Bachelor's Degree or Technical Certification or equivalent experience including 3 years' experience supporting major projects in enterprise environment
Working knowledge of IT infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server/web related applications)
Deep knowledge and experience with Information Technology Infrastructure Library (ITIL).
IT Business Analyst and Project Management experience strongly preferred
Advanced verbal and written communication skills and leadership skills
Superior presentation and cross-functional collaboration skills
Great analytical, critical thinking and problem-solving abilities
Ability to drive projects from inception to completion
Strong adaptability and capacity to work in fast-paced environments
Ability to translate business needs into technical requirements and solutions
Understanding of organizational data flow and its use in business decision-making
Modern Microsoft Windows operating systems and office products such as MS Teams
Strong proficiency using documentation tools such as Word, Visio, PowerPoint, etc.
Expertise with Excel functions, tools, and formulas to present extensive information, identify key trends, or calculate financial and numerical data
Ability to create technical documentation for users and other technical teams
Experience managing workloads in ITIL based service management systems
Ability to interface with users at all levels of the company
Ability to coordinate with other technical teams
Ability to assist others resolving procedural issues and escalating as needed
Must be legally authorized to work in the United States without company sponsorship.
PAY & BENEFITS
Full-Time
Medical, Dental, Vision insurance and other voluntary benefit options:benefits beginonthe first day of the month immediately following your date of hire
Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued
401(k):3% company contribution and additional 3% company match
WHY GATES?Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as "One Gates" and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.While we expect the best we also want to give you the best. That's why at Gates we provide an environment where people can succeed from our policy of "Dress for your Day" (yes - that means you can wear jeans), health club reimbursement, to our ownership of your work/life balance and more. Visit www.gates.com/careers to learn more. WORK ENVIRONMENTWhile performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds and may be required to transport a standard laptop to and from the workplace. Specific vision abilities required by this job include close vision.The noise level in the work environment is usually moderate. This position may require work to be performed outside normal work hours such as evenings, weekends or holidays. Gates is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law.ARE YOU DRIVEN BY POSSIBILITY? #LI-RK2
