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Retirement Plan Analyst at Ascensus

Posted in Other 30+ days ago.

Location: Newark, New Jersey





Job Description:


Ascensus is the largest independent retirement and college savings services provider in the United States, helping millions of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job.We take serving our clients seriously and need future associates who want to learn our business, embrace our core values, and work within a team environment. If you can see every interaction as an opportunity to achieve client satisfaction, we want to talk with you!

Purpose:

This position is responsible for the supporting the Client Services teams through timely production of the reporting, monitoring of open items and responding to client requests.

Responsibilities:


  • Assist with preparing and loading plan data necessary to complete compliance testing.

  • Assist with the data collection and system updates necessary for the production of compliance tests and employer calculations

  • Develop appropriate tracking mechanisms,reporting, and assignment for all requests assigned to Client Services for resolution.

  • Assist Client Services with the creation of necessary reporting for the FBI reports

  • Apply a quality control/review process to all reports produced before they are delivered to the end user

  • Support ad-hoc reporting and analysis for presentation materials needed for internal and external client visits

  • Use established tracking reports to document termination reasons so trends can be identified and addressed

  • Respond to client requests for information (via email or internal workflow mechanisms)

  • Maintain detailed workflow documentation for all functions and tracking for all reports provided

  • Be responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

  • The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.

  • Assist with other tasks and projects as assigned

Qualifications:


  • Bachelor's degree in business or related field, or equivalent work experience.

  • Knowledge of information systems and technology; ability to create ad hoc reports.

  • Microsoft Office knowledge required.

  • Ability to analyze data integrity.

  • Strong written and verbal communication skills.

  • Excellent analytical and problem resolution skills.

  • Detail oriented.

  • Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment

We are proud to be an Equal Opportunity Employer



Ascensus is a place to have a career, not just a job. As the largest US independent retirement and college savings services provider, we put our focus on people. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity. When you join our team, you get to go to work every day knowing that you help over 10 million Americans save for retirement and college.



Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").




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