Posted in Other 30+ days ago.
Location: Phoenix, Arizona
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Avigilon is seeking a seasoned Customer Success leader to establish and build a Customer Success team for the Fixed Video division of Motorola. This is a full-time position that is responsible for managing the post-sales relationships with Fixed Video top customers as well as managing the renewals for the new recurring revenue services rolling out this year. The Customer Success team is expected to work closely with Sales to hand any sales opportunities over to them and with other post-sales support and the product team to pass customer feedback.
This person will sit in the Customer Experience team and work closely with the Sales and Channel Operations teams, Technical Support Leadership, Digital Experience, Digital Operations, and Knowledge teams to establish and create a highly effective Customer Success organization.
Qualifications:
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
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