Job Description:

Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it.  There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.  From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

Interested in this position?  Apply on-line and create a personal candidate account!

Current Employees of EBNHC - Please use the internal careers portal to apply for positions.

To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.

Time Type:

Full time

Department:

Interpreter Services

All Locations:

East Boston

Description:

The Interpreter is responsible for providing interpretation to the patients and staff of the Health Center in at least two different languages. In this role, he/she will provide interpreter services as needed. He/she will collaborate in the enhancement of the quality of services to patients with Limited English Proficiency (LEP).

Essential Duties and Responsibilities:

• Demonstrates thorough knowledge of and adheres to the Code of Ethics governing the behavior and activities of all EBNHC interpreters and has provisions for: Safeguarding patient, confidentiality, direct verbatim interpretation, professional demeanor, continuing education/skill development.


• Once trained can competently perform on-call aspects of staff messaging function in Epic on behalf of patients with limited English proficiency.


• Answer all incoming calls from the Interpreter Services Line with last minute requests from departments.


• Provide interpretation for patients spanning the pediatric to geriatric age range over the phone when needed.


• Identify and assist in solving issues relating to assuring the efficient delivery of interpreter services to patient care areas.

Qualifications and Requirements:

• Completion of a medical interpreter certification program required.


• 1-2 years of interpreting experience in a medical setting in the United States.


• Verbal and written bilingual skills required.


• Demonstrates competence in the provision of culturally appropriate interpretation.


• Able to perform different interpreting modes.


• Excellent interpersonal skills and ability to communicate and work as part of a team with other colleagues.


• Understanding of patient rights.


• Computer skills preferred.


• Highly motivated and able to prioritize.

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