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Sr. Operations Business Manager, PMO at Continental Mills

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Seattle, Washington





Job Description:

This internally focused position aligns and coordinates internal resources to enable profitable and timely commercialization and execution of new products.  The Manager influences the PDP process to best support product commercialization and ensures timely project workflow via priority setting and leadership of the Project Management Office (PMO).  Acts as the business liaison on cross functional teams and leads the Integrated Business Planning process regarding Product Pillar.

Essential Functions: Other duties, responsibilities, and activities may change or be assigned at any time.


  • Leads the PMO and provide leadership and oversight to a team of Project Managers who use PMBOK (Project Management Book of Knowledge) fundamentals for the planning, execution and delivery of products

  • Work with business partners across the organization to develop project objectives and roadmaps that align with business priorities and customer expectations

  • Overall responsibility for planning, executing, tracking and managing cost, schedule, and scope for all projects in the portfolio

  • Enforce consistency and standardize processes across the PMO team as well as cross functional project teams

  • Responsible for coaching and mentoring of the team’s growth as well as individually

  • Direct project portfolio activities, conduct reviews, and use strong technical and business acumen to manage risk and escalate to stakeholders as appropriate

  • Elevates risks related to cross functional team bandwidth

  • Manage complex, Innovation/Renovation projects as needed to support the business

  • Leverages CM operational knowledge to support commercialization and the work of Product and Project Managers in refining product concept

  • Responsible for the development and tracking of key metrics and holds project managers accountable to meeting standards

  • Responsible for post launch reviews with the team, ensuring learnings are harvested and immediately put into use

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals qualified with disabilities to perform the essential functions.


  • Ability to work with and influence people in a professional and positive setting.

  • Fosters an environment that encourages teamwork and collaboration, both internally and externally.

  • Sets expectations, tracks results and manages accountability.

  • Leads by example, is an effective coach and mentor of internal and external peers.

  • Excellent project and time management skills with the ability to prioritize and operate in a constantly changing environment.

  • Strong organizational and conflict resolution skills.

  • Above average written, oral, and facilitation skills with ability to articulate thought process in a clear and concise manner.

  • Excellent listener with empathy to individuals concerns and aptitude for necessary follow-up actions.

  • Conveys information in understandable terms at all levels of the organization.

  • High integrity and honesty, promoting trust in all actions.

  • Ability to travel up to 10% of the time

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Education and/or Experience:


  • Bachelor’s degree in Management, Business Administration, Technology or equivalent combination of education and work experience

  • Eight years’ progressive work experience with consumer goods or packaging industry

  • Eight years of project management experience

  • Five years cross functional interface with Finance, Production Planning, Procurement and Commercial Sales within a food manufacturing and marketing organization.

  • Five years of experience managing others

  • PMP certification preferred

Physical Demands and Work Environment:

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone along with reaching. Specific vision abilities include close vision requirements due to computer work. Moderate noise, ability to work in a confined area, and ability to sit at a computer for an extended period of time are also included.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company.

The policy of Continental Mills, Inc. is to hire, train, and promote all persons in all job groups in accordance with law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental or physical disability, genetic information, or any other status or characteristic protected by local, state, or federal law.

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