Description - External

Cognizant is seeking an Onboarding Experience Coordinator to support the growth of Cognizant’s Digital Business in select North American cities. To ensure Cognizant remains a premier digital employer of choice, it is paramount to provide a world class interview & onboarding experience for our new employees.  This role will also support local volume hiring events and ensure candidates have an exceptional interview experience via meticulous engagement at every step.  Similarly, the Candidate Experience Coordinator directly engages with offered candidates via phone and video to ensure completion of hiring process steps in advance of joining Cognizant.  These steps include securing the return of signed offer letters and joining documents, facilitating background checks, creating employee IDs, shipping work assets (laptop, phone) and assisting with new employee orientation on the first day of employment.

Job Responsibilities:

• 
  Ensure candidates receive a world-class interview & onboarding experience which reinforces Cognizant’s digital employer-of-choice brand.
  


• Update candidate status information throughout the system to provide clarity to stakeholders


• Coordinate with recruitment teams on transitioning candidates to "new hires" and ensure completion of related onboarding steps


• 
  Directly engage with new hires via phone & video tools (WebEx/Teams) prior to their first day, facilitating offer document completion, background checks, coordinating with local recruiters and hiring managers to ensure a seamless welcome for new hires
  


• Handle first day logistics including orientations scheduling, required documentation and asset (laptop, phone) issuance.


• Be the "first day" ambassador/point of contact, assisting the new hire from offer extension through the new hire period


• Onboard new hires into HRIS systems and training applications


• Manage onboarding artifacts, from "getting started" guides to in-depth documentation created in support of making a new hire most successful


• Coordinate with any local office entities to assist with site specific benefits, protocols or operational matters

Job Requirements:

• Bachelor's degree and 2+ years of human resource generalist experience in a fast-paced environment


• Excellent spoken English and written communication skills


• Process-driven with an ability to analyze and optimize


• Provide standard or ad hoc management reporting as requested


• Strong organizational skills, keen attention to detail and ability to prioritize tasks and work independently


• Excellent spoken English and written communication skills


• An outgoing, people-centric mindset resulting is 20-30 joinee outreach calls per day


• Prior experience communicating with US based candidates from multicultural, multinational, multi-gender backgrounds


• Proficiency in MS Office (Word, Excel)


• Strong calendar management skills

Nice to Haves:

• Applicant Tracking System (Taleo) experience preferred

• Experience working with a fast paced in-house Recruiting team

• Outlook calendaring experience

• Knowledge of employment guidelines and practices 

SO Job Description

Business in select US cities This individual will initially start as a contractor and shall be responsible for executing fullcycle recruiting programs to secure industryleading talent for Cognizants transformation Practice areas This position plays a meaningful role in ensuring Cognizant hires the best talent to remain a worldclass digital employer of choice Responsibilities Collaborate with Cognizant Digital Business leaders and delivery partners to understand their objectives and provide solutions for their hiring needs Build structure and rigor around candidate experience and hiring processes Establish nurture and maintain partnerships with hiring managers recruiting partners and Cognizants talent management community Identify onboard and lead a dedicated team of 35 digital transformation recruiters Identify pipeline and hire digital transformation and engineering talent across multiple Cognizant regional delivery centers RDC and North America based studios Develop and expand Cognizants local employer of choice footprint in the digital talent community while executing diverse candidate generation strategies This includes driving and reporting on talent research activities directly sourcing candidates via a variety of available tools and using colleagues networks and sourcing capabilities Build compelling broad job postings to attract a diverse population of local digital transformation applicants Qualify screen and interview prospective candidates while handling requisition status reports in our Taleo ATS maintain hiring critical metrics compliance with EEOC regulations and AA goals company recruitment policies and new hire onboarding processes Use handson sourcing techniques including targeted media campaigns employee referral programs hackathons conducting open house events engaging privatediversity workforce partners veteran transition programs etc Drive positive candidate experiences through our interview process with clear communication at every step Provide candidates relevant information concerning the culture career path professional development and benefits program within Cognizants Digital Business Effectively identify and partner with external recruitment agencies on targeted external searches where vital Propose eloquent negotiate and close fulltime offers compensation benefits relocation immigration etc Uphold interpersonal confidentiality and compliance standards Lead special projects including industry events workshops candidate experience diversity inclusion employer branding etc Experience and Attributes Bachelors degree required 710 years of technology recruitment andor digital agency recruitment experience Passion for digital transformation diversity of thought and recruiting standard methodologies Proven ability to handle deadline dependent high volume recruitment activities for various levels while using innovative methods to source and attract passivediverse candidates Ability to quickly solution and succeed with minimal direction within a fastpaced environment Ability to travel for recruitment meetingsevents and maintain a flexible work schedule Effective verbal skills with a multifaceted telephone and inperson presence Strong professional demeanor using good judgment and the ability to function within a distributed team setting Ability to partner with distributed HR business partners to meet the needs of the business Conduct followup meetings with managers to determine the efficiency of recruiting plans and their implementation Ability to manage both the candidate and hiring manager experience throughout the recruitment and onboarding process Flexibility to balance multiple prioritiesdeadlines through organizational skills and project management capability Solid knowledge of common human resources practices employment and immigration laws andor govern