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Sr Systems Administrator- Conferencing Systems at Edward D. Jones

Posted in Information Technology 30+ days ago.

Type: Full-Time
Location: St. Louis, Missouri

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.

This is an opportunity to be a part of modernizing Audio Visual in-room conferencing for a fortune 500 company, integrating multiple vendor components, applications, and working with cloud providers. If you value autonomy, self-directed but also work as a team member to reach goals and provide a great conferencing experience, this is the right opportunity for you.  This position will stretch your current skills, develop new skills and innovate conferencing experiences for on and off campus users.   The AV Sr. Systems Administrator requires experience in commercial Audio/Visual systems.

  • A basic level of IT knowledge in DNS, DHCP, basic IP networking and firewall knowledge, etc.

  • Ability to script and automate in some language e.g. node, Powershell, etc. to automate repetitive tasks.  

  • A comfort level with an "IT" focused approach to A/V. Pushing to get more functionality on the network instead of traditional platforms.

  • Knowledge of traditional video infrastructure (SIP/H.323 video.)   Experience with Poly is a plus

    • Understand signaling and troubleshooting of call set up and systems

    • Demonstrate knowledge of a cloud video providers, preferably Zoom.

  • Knowledge of in-room conferencing technology:

    • Control platforms such as Crestron (preferred), AMX, Extron, Kramer, etc. and the underlying technology used: IP, serial, IR, etc.

    • Video transport platforms:  From the most traditional (HDMI cables through a switcher) to last generation enterprise technology (Crestron DM, or other platforms that used CAT cabling) to modern enterprise technology (audio/video over IP, such as Crestron NVX).

    • Understanding what a scaler is, a bit about how video compression works, EDID, resolution and its problems (progressive vs interlaced video, for example) is a plus.

    • Audio concepts: Understanding what an audio DSP does, what purpose an amp serves, what echo cancellation and noise reduction are, etc.