OPC Pest Services is one of the largest 100 pest management firms in the country! Our mission is to help protect our customer’s health and property by providing valuable, high quality solutions delivered by passionate professionals. We have built our reputation on our company’s belief of putting the customer experience first and the Branch Manager is key to delivering on this purpose. The Branch Manager will learn the Pest Management industry and OPC methods from field service to office administration.
The Successful Branch Manager will be responsible for . . .
Planning and controlling the budget including revenue, profit, sales and expenses for the branch
Responsible for the recruitment, interviewing, selection and training of new employees
Developing and maintaining a network of strategic business contacts to grow sales and support customer service
Setting work hours and approving time off for personnel to meet staffing needs
Conducting annual performance appraisals on assigned personnel
Handling customer complaints; investigates and resolves customer service concerns
Scheduling and reviewing daily routes. Responsible for route completion
Determining the products/chemicals required by staff and monitor the availability and use of such products
Monitoring team vehicle use, equipment condition, and overall operating efficiency
Monitoring production goals of assigned personnel and addresses deficiencies as necessary
Recognizing excellence and mentors employees for advancement opportunities and celebrates team success
Maintaining a positive work environment by communicating consistently with service staff through formal and informal means
Taking advantage of continuing education courses to improve/increase their knowledge in the pest control industry
Displaying example for service staff by always being punctual, reliable, communicating effectively, and maintaining composure in difficult situations
Identifying opportunities for improvement of team members and provides additional training, tools or resources
Taking quick and decisive action when necessary to remedy issues, either with service staff or customers
Delegating work to service staff that would enhance their skills and allow more time for staff management duties
Leading by example and words and actions are consistent with stated company policies and procedures
Encouraging input, suggestions, and feedback by team members
Completing a minimum of $3,000 a month in production
Encouraging and monitoring for safety compliance and taking initiative to identify and correct unsafe/hazardous conditions
Responding positively to company objectives and accepts and implements change initiatives
We Offer…
Competitive pay with a commission-based earnings potential
Market leading software including a company provided Smart phone
Comprehensive benefits package including medical, dental, vision & life insurance
401(k) plan with company match, employee stock purchase plan
A generous Paid Time Off (PTO) plan, and paid holidays
Employee discounts through the Rollins Marketplace
Why OPC Pest Services?
OPC Pest Services is a GROWING family operated business and a QualityPro certified company
Work with THE premier pest management company based in Kentucky who is routinely published as one of the largest 100 pest management firms in the U.S. according to PCT Magazine
We are a part of a growing pest management industry – and are in a recession resistant line of business
OPC Pest Services is financially stable and a growing subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.
Join OUR High Quality Pest Service Team!
Requirements:
We require ability to pass a drug screen and background check.
Experience
Required
5 year(s): Management experience including P&L understanding
Preferred
3 year(s): Route experience
Education
Preferred
Some college or better
Licenses & Certifications
Required
Driver License
Skills
Required
Data Analytics
Multitasking
Communication
Influencing Others
Problem Solving Ability
Customer Focus
Critical thinking
Behaviors
Required
Leader: Inspires teammates to follow them
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Goal Completion: Inspired to perform well by the completion of tasks
Job Security: Inspired to perform well by the knowledge that your job is safe
Self-Starter: Inspired to perform without outside help
Financial: Inspired to perform well by monetary reimbursement
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
