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Sr. Director Business Process Improvement at ModivCare

Posted in Other 30+ days ago.

Location: Denver, Colorado





Job Description:

Sr. Director Business Process Improvement
21-5755

Under the direction of the VP, Business Process Improvement (BPI), the Senior Director will craft and implement strategy deployment objectives, cross functional improvement, people development, and the daily management system. In this role, you will collaborate cross-functionally in the planning and delivery of the work and will be responsible for leading all aspects of the continuous improvement transformation efforts across ModivCare.



Here's how to do that:



  • Perform as a change agent for the organization to lead large scale transformation efforts and support process improvement initiatives.

  • Facilitate change by influencing people without formal authority.

  • Develop continuous improvement training curriculum and deliver both classroom and on the job education to leaders and teammates.

  • Serves as teacher, mentor and coach for ongoing continuous improvement activities.

  • Serve as a role model in the application of continuous improvement principles and practices.

  • Develops and leads project plans related to process improvement initiatives.

  • Communicates process improvement activities, status updates and return on investment to senior leadership.

  • Conducts value stream analysis, including data collection and analytics.

  • Facilitates improvement events/activities, and oversees related planning and follow-up work (VSMs, 5S, RIEs, Pilots/Experiments).

  • Guides development, training and auditing of standard work.

  • Directs collection of data and supports data analysis. Prepares reports and assessments related to improvement opportunities.

  • Craft and execute plans for improvement projects.

  • Provide appropriate documentation to the operational sponsors and leaders.

  • Exhibits a "can-do" attitude and takes responsibility to inspire change.


Tell us if you're ready.



  • Validated competency in strategy deployment and stakeholder management.

  • Experience with executive level leaders.

  • Consistent track record of achieving breakthrough results through implementation of large-scale projects and value-add change.

  • Distinguished emotional intelligence and capability in building strong relationships.

  • Concise and transparent communication (oral and written).

  • Robust data analytics to problem solve and discover root cause analysis.

  • Advances teammate issues or concerns (i.e. hot spots) particular to improvement work.

  • Comfortable with ambiguity, capable of working independently with limited direction to drive improvement work.

  • Demonstrates strong level of initiative with self-starter mindset.

  • Thinks strategically and innovatively.

  • Advanced level MS Office Suite, process modeling experience preferred.

  • Bachelor's degree. Master's degree preferred.

We value our team members and realize the importance of benefits for you and your family.


ModivCare offers a comprehensive benefits package to include the following:




    • Medical, Dental, and Vision insurance

    • Medical, Dental, and Vision insurance

    • Employer Paid Basic Life Insurance and AD&D

    • Voluntary Life Insurance (Employee/Spouse/Child)

    • Health Care and Dependent Care Flexible Spending Accounts

    • Pre-Tax and Post --Tax Commuter and Parking Benefits

    • 401(k) Retirement Savings Plan with Company Match

    • Paid Time Off

    • Paid Parental Leave

    • Short-Term and Long-Term Disability

    • Tuition Reimbursement

    • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!!)



Salary: $109,281 - $168,125 annually


Bonus eligible based upon company and individual performance



ModivCare is an equal opportunity and affirmative action employer. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for open job opportunities.



Full-time


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